when the state of the catalog task related to an RITM is changed to closed cancelled The Work flow is still executing How to stop the work flow if the state is changed to closed cancelled
Hello Community, I've been trying to create a connect action that will create a new record in a table called new_call, populate some fields, and then set the chat records to the activity list of the new_call record. This is very similar to the existi...
I have requirement of auto population of the department field depending upon the user who is logged in. There's no client script for survey. Can you please help with this?
Hello, I have a fix script that copies records from one table and inserts to another table. There are over 500,000 records being copied over. The fix script works fine, however, when I run the query it takes a very long time to run and will often tim...
Hello Team, Does anyone know how to add action buttons when you open a Knowledge article in Agent Workspace for example like this: Thank you.
Hi All, I need to send only SMS to one group. So for this we have created an email template but this template also sending an email. I need to create a notification so that this will send only SMS (Email to sms).
Hi, I encountered an issue regarding sending Rest Message via Mid server, and would like to see if anyone encountered this issue or am able to tell me what is wrong. I was testing around some rest messages via mid server, using the Test functionality...
Hi All, How many months data is considered to show in recent and popular items widget in Service Portal? I would like to edit that to show only last one months recent items. Is that possible ? If yes where can be done.
Hello Team - Is there a way to add a message after the 'Yes/No' variable, is answered, ie: After a User selects Yes, can you add a message pop up ie: "Please attach your quiz results to this Request" Thank you.
Hi, I have created a Flow designer which validates and map to my parent record. Now i want to use the same flow designer for mulitple tables like When ever a record is created in Table1 then i validates and map it to Parent table. This is working N...
When we go to Upgrade Monitor then click the link to review skipped records, the normal list export option on the list is not available. Is there a way to export all of the records to excel?
Setting the "Use new report designer" Reports Property to false will enforce the Classic UI and it will not allow the user to switch to the new UI. Setting the property to true will show the new UI by default and allow a switch to Classic UI. Is ther...
Is there a way to give access to Show Schema to non-admins? I tried to create a custom module that lists table names and has the a button to use a UI Action that the Show Schema Map link on the table page uses thinking that I can give certain peopl...
I have created a Database view joining 3 cmdb tables (cmdb_ci_business_app, cmdb_rel_ci, cmdb_ci_service). Records display properly, but 1. On left clicking on 'Preview' icon, it shows- No Preview available. 2. On hovering over 'Preview' button, som...
Hi, I have a question regarding performance of Flow designer. I've created a very simple Flow. Trigger: (condition is empty because it doesn't matter at all) Action: The issue is that, when I do any change on the incident the flow changes the de...
