CSA Certification
Can anyone provide me CSA material.
Forum Posts
Resolved! How easy or difficult is it to set up E-signature for other tasks than HR tasks
Hi SNow Superstars, We have a requirement to integrate E-signature of documents into a workflow. But's not an HR case workflow. From the docs looks like E-signature is a platform capability but there is very little guidance on how to set up E-signat...
Resolved! How to adjust size of a widget on Service Portal?
I want to add 6 icon widget in a line .How to do it.
Resolved! I cant edit widgets
I cant edit widgets ,its all read only.
How to export all KB articles in editable format [e.g. Word, XML]
Hello, We are looking to export all of our Knowledge articles in editable format (e.g. Word/XML) and maintain all embedded images. We need to do this for all of our published articles at once and are getting corrupted files when trying to download ...
Resolved! Flow Designer: how to use Date/Time Data Transform when not in UTC?
I see a long history of questions and answers related to date/time functions, and time zones. But in Flow Designer, a Data Transform is provided. It can easily add/subtract days, hours, minutes. However, it assumes the input is in UTC, and it prov...
Resolved! GlideRecord to field type: translated_html returns HTML and not the display value
Hey friends, I have GR to static HTML table, and i am Queering to static content field: var gr_table = new GlideRecord('content_block_static'); gr_table.addQuery('sys_id', '36b358c2dbb5d010700b17913996197a'); gr_table.query(); if (gr_table...
Fix Script against Scoped Applications
Hi, I have created Global Fix Script to create records in one of my scoped applications. But, I got below error. "Security restricted: Create operation against 'x_486589_demo_scoped_application' from scope 'rhino.global' has been refused due to the t...
Can I embed a KB widget into a website?
Hi AllI'm new to using Servicenow and would like to understand if its possible to embed the widgets into different applications.For example, I'd like my users on an application to be able to click on a 'help widget' and search for the appropriate kno...
Redirect users from link to our old portal to our brand new Service Portal
So we have put a lot of work into making our new Service Portal and would like to drive the users to it. I have the log in rules working for that but I have questions about what I need to do with the old self service portals that we have. Currently...
how to implement save as draft for a catalog service request
I have a requirement where i need to implement a "save as draft" functionality for my catalog item.I have created a save as draft button using UI page on my catalog item and wrote some script to generate a service request.But i don't want that servic...
Whitelist Custom URL
Hello, I'm trying to whitelist a custom URL to our instance. I'm trying to follow the documentation in the link below, but the instructions is not complete here and I could not find the complete instructions. https://docs.servicenow.com/bundle/newyo...
Resolved! Get all records in lookup records action in flow designer
In flow designer, I am using the action lookup records which has max records as set to default 1000. In docs its mentioned its give result upto max 10k records. So I have a use case where I want all records on a particular condition. So is there any ...
OOB behavior for knowledge category creation
What does the "disable category editing" button actually do out of box? Does it prevent ANYONE from creating new knowledge categories? Or does it prevent just users with write access to create articles the ability to create new categories? I have a K...
Validation Script for Multi-Row variable set
Hi, I need to add the validation script on multi-row variable set which will validate the value in the single line text and restrict user to add the row in MRVS. I tried below Catalog Client Script but it is not working Applies to - A variable set T...
