Hello all, I've been searching through documentations and community forums about how to use @mention in the ticket conversation widget(activity stream) inside Service Portal. Well, it looks like the feature is not currently supported. Some say i...
Community, has anyone had an issue where even though a field is set to coalesce on transform duplicate values of that record are still being created? I'm currently migrating some asset management data and the asset tag is the field I'm coalescing on....
What is mean current.isNew()？ What is mean current.isNew() and current.isNewRecord()?
I want to hide some variable set in the Approval form view. The form uses approval_summarizer_sc_req_item macro and in this macro variable_summary_approval.xml is used to display the variables. I want to change this xml file. Where can i find this xm...
Hi, I am trying to encode a single variable in the middle of a string that is part of an outbound HTTP Post request. The value field should accept a regular string and then encode the string to UTF-8 before sending out. Any ideas? I'm new to Service ...
Hi Team, I have a requirement to hide the widgets if logged in user does not have access to that widgets . Can anyone help me how to achieve this? Regards, Priya
Hello Everyone,any one could help me to add 3rd option on workflow approval.like in the below mentioned screen shot we are seeing that there are 2 options 1. is approve and another is reject but i want to add one 3rd option RegardsAmit Singh
Hi,I am trying to utilize the "Custom (Parse by script)" format for data sources in ServiceNow. I am retrieving a JSON-file through FTP, that does not match the formats described in the Docs. I am able to fetch each line and parse it to an object us...
Hi All, I have configured a Variable editor under System UI formatter and added on to the form. but i am not able to see the variable editor after submitting the record producer. Can you please help me how can i see on the form. Do i need to write a...
I'm evaluating encryption support using encryption contexts. The use case is a table with a single encryption context. I created a table extended from Task then created a field of type "Encrypted Text". As the documentation states, an Encrypted Fi...
I have embedded OOB form widgets in my widget. HTML : <div ><button ng-click="c.onEditForm('widget-form',{'table': c.data.table,'sys_id': -1})" type="button" class="btn btn-success btn-md pull-right pad">Add your item</button></div> Client controlle...
Hi Guys, I have gone through all the scripts mentioned but I am still not able to import group members from AD/LDAP into servicenow Groups using those scripts (i.e OnAfter and OnStart scripts). Also I need to know what should be the variable that...
Hi everyone, I am trying to set up approvers for Knowledge and all documentation I am finding says that "Knowledge_Group_member" should allow a user to approve, however my user is not showing up in the approvers list.
Hi all, Anyone having idea to change the colour of custom field in activity stream i know worknotes and comments but for our own filed how can we change by default how it is getting where we can find
I read the answer as a business rule first. I feel it does not makes sense unless we know the context. I want to make sure this is right. For example, if I query for the incident, these are things happens in the order 1. Before query business rule 2....
