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Resolved! Creating Space between Icon Links / Widgets

Hi ServiceNow Community,  How do you create space between widgets?  From the image below, I would like to create a space between the top 3 widgets and the bottom widget.  I have tried resizing the widgets but the 'eeee' widget keeps merging into the ...

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James Veale by Giga Contributor
  • 1414 Views
  • 6 replies
  • 2 helpfuls

Resolved! How to approve a catalog task in an ATF

Hello, I have an ATF that I created. It involves ordering an item from the Service Portal. When I get to the approval process and marking tickets as Closed Complete, I jump to the server section and use the Replay Request Item. This allows me to grab...

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mkader by Kilo Guru
  • 4808 Views
  • 16 replies
  • 2 helpfuls

Service Portal <head> tag

Hi All, We are trying to integrate ServiceNow with Cookie Compliance on one of our public-facing Service Portal. To implement this, we need to embed the Cookie Compliance script (basically as <script> tag) inside the <head> tag of the Service Portal ...

Resolved! Cancel Request UI Button

Is it viable to have Cancel Request UI Button on Task form and Request Item form and once the user clicks the button, a message should popup as a warning. How would you do it? Any suggestions?

Anna L by Tera Contributor
  • 7058 Views
  • 12 replies
  • 8 helpfuls

What is Persona?

Hi everyone, Can anybody please tell me what is Persona in ServiceNow and how can we create and use it. Do we need to activate any plugin or enable any property fro using them? I am unable to find any helpful article or video related to this.

sarab by Kilo Contributor
  • 8693 Views
  • 8 replies
  • 10 helpfuls

Machine name of logged in User

Is there a way to get the machine name(fqdn) of the User who is logged into ServiceNow ? The logged in Users / Transaction Logs all provide a masked IP that is not resolving to anything. The ultimate objective is to read the machine name from the log...

KJ2 by Tera Contributor
  • 2441 Views
  • 6 replies
  • 5 helpfuls