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Resolved! We have a flow and we are struck on how its working.

Attached the flow that we have, as an example we have applications A,B,C,D, E,F,G,H,I and the list goes on on the first if, we are checking if it's A, ask for approval, approved -> create catalog taskon the second if, we are checking if it's B, ask f...

kmannem by Tera Contributor
  • 391 Views
  • 1 replies
  • 0 helpfuls

Home page issue

when i login home page is coming as landing page, when i navigate to another table and click on the servicenow icon its not showing a home page, it is showing some dashboard or something for everyone . otherwise showing some random dashboard.

JeyaP by Tera Contributor
  • 412 Views
  • 3 replies
  • 0 helpfuls

Universal Request Services Usage/Setup Help

I am hoping the community can help with what can be a common scenario for an organization. Universal Request and its functionality seem like it should be the answer, but it feels like it blocks intuitive usage and negates efficiency in some scenarios...

Andy Silva by Tera Contributor
  • 834 Views
  • 2 replies
  • 0 helpfuls

Resolved! System property "glide.soap.max_redirects"

Hi All, When we ran a Health scan in our prod instance, there is a recommendation from servicenow to have the system property "glide.soap.max_redirects" and set it to default value - 20. This property specifies the maximum number of redirects the ser...