Hi everyone,I have a request from business resources asking if it is possible to enable the attachment of files to records after they are closed. This is especially important for high severity incidents or unsuccessful changes where further details a...
Hello,I'm encountering an issue while trying to create a custom table in a scoped application that extends from cmdb_ci.When deploying or validating the application, I receive the following error:Artifact x_equipment in the class sys_db_object failed...
Hello Community.I am trying to automate ad password reset from the servicenow. I have placed a mid server in the windows server where I installed the domain controller and AD.Now the connection is fine, I tested adding users in the group.And I also c...
FYI - CSDM Lifecycle Stage Status values doesn't show in non-english languages in workspaces (like Asset, SOW or CMDB), which makes these values & workspaces quite hampered.This is a known error (PRB1766198) and the fix is according to our support en...
We've found that users are able to see the 'add', 'remove all' and 'edit' button on MRVs in RITMs in the portal after submission. This allows users to enter data and see the data in the MRV on the form (until the form is reloaded and the changes are ...
How to Operate Interactive filters in Dashboard? I have added Interactive filter in dashboard but its not working.
How to Copy all reports from one Tab to another tab within same Dashboard
At a given notification of Type "Meeting Invitation" I want to add a HTML body. Normallythat can be done by adding the line X-ALT-DESC;FMTTYPE=text/html: to invitation content. But how can I reference there the HTML Message of the Notification or th...
Dear all, I am learning service now and i would like to change the collor of my dev instance but could not find how. I have seen in a document that I should go to Navigation Menu>Content managmennt but I do not see any colors field here but a bunch o...
The management system in the company requires that some of the users should notice that some instance happened but does not get involve the instances.I've tried to view on the watchlist but find that it is not able to track whether the users confirme...
Does anyone know of a way that a survey can be sent out after every 5 tickets that are closed per user? Where would scripts have to be added?Thanks in advance.
Hi GuysSo I know this is long winded. But I need to get the value of a field that is set to only be visible in a task (from a Catalog item).So e.g I create a field called Serial ID.I need to have it so that in the task if the serial ID has been enter...
CMDB Dashboard > CMDB View I am trying to learn the logic behind the Duplicate CI's widget. How the Duplicate CI's work? If anyone knows please share it with me. Thanks, Rajini
