I've been trying for a while to figure out a good way to make it easier for users to select the correct application or business service on tasks. When you have a couple hundred or more applications and business services, a user should not have to rea...
We have unique SSO record for each instance in the Identity Providers table. After each clone, we need to update the sso_source field on each user record so that it is using the correct record for that instance.I've tried using a clone cleanup script...
I have some complex logic in an email script for one of my email notifications. If there a way, from the email script, to abort the email from sending?
Hello I have 2 identical instances (just made at clone from DEV to PROD).The MID-server is configured against DEV and should now be moved to PROD.Except for changing the config.xml on the windows-server ( <parameter name="url" value="https://YOUR_I...
Can you post your KB article in more than one category?
Hi, how can we hide the journal/worknotes/journal field in the sc_req_item table using g_form.setDisplay();Thanks,Tadz
Hi all,My current client wants to display a few reports on his portal but the drill-down only gives him an empty list because of ACL.This is expected, but then how would you disable the drill-down from the start ?I thought of a few ways already :* ru...
Current Version: IstanbulIssue: Non-licensed users not able to view images in KBsAfter the upgrade to Istanbul we found that non-licensed users are unable to view images in KBs. When I impersonate a user with a license the user is able to view all im...
Can anyone assist with a script to fill a Yes/No field based on another fields selection.Background Information:This is an Order Guide item. I am creating a catalog client script called: Set Agreement Value Based on DeptThe Order form requires fi...
Hi allPlease can you help. I am trying to automate license allocation to users based on user request and available licenses in the system. However GlideRecord and query on license_details table doesn't return me desired results. Please find below the...
helloI need to change the title of the cards on the Visual task boardalso, i need to change the form layout on the popup cardsAny suggestion?Thank you!
We have a scoped application that is a large, detailed structured knowledge repository on specific data standards. While the knowledge ther eis not appropriate to be in a KB DataBase, discussion and ongoing improvement to it is a great application of...
Hi, is there a server side script functionality in servicenow likectrl + alt + shift + j for client scriptto be runned in the currect opened record?Thanks,Tadz
Hello,For one of our clients I am implementing the visual task board plugin.They dont want to make use of flow- and guided boards.I used the ui context menu to make the users unable to select these boards.Sadly servicenow shows an URL in the visual t...
