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Knowledge Article Templates Aren't Working

We upgraded to London a few weeks ago (skipped Kingston).  We've been using knowledge extensively, so all the plugins are already active.  In my personal dev instance I had already customized and activated the templates and played around with them, b...

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MID Server Issue

Hi, Mid server is not executing ecc queue output records. ECC queue records are in stuck in ready state. MID Server is Up state. Checked mid server logs only heart beat probe is executed. There are no logs related to other queue records. Please help ...

AngularJS Material in widget

I want to use the AngularJS Material in my service portal widget." Could someone guide to use the AngularJS Material tag like "<md-button>" and "<md-datepicker>" in service portal widget?

shiva_gupta by Mega Contributor
  • 2176 Views
  • 2 replies
  • 1 helpfuls

Inbound email processing but target is empty

I have created a new non-extended custom table and have an inbound action. The inbound action is supposed to create a new record (which it does). The issue is the target on the email record is broken. It's not empty but when you click on it you can't...

e_wilber by Tera Guru
  • 2479 Views
  • 3 replies
  • 1 helpfuls

Prevent data driven VTB

We have an issue where data driven VTB will make it possible for users to change field values on forms, that go against policy. The reason this is, is that a lot of limitations are bound to Client Scripts which are not honoured in VTB.We removed the ...

felladin by Tera Guru
  • 3133 Views
  • 16 replies
  • 5 helpfuls

Resolved! How to reapply update set?

Hello, I created one table using a custom update set. Then when I was working in the default update set, I accidentally deleted it. (First deleted all fields and then the table itself) Is there a way to reapply the custom update set and retrieve the ...

phantom7 by Giga Expert
  • 1996 Views
  • 5 replies
  • 1 helpfuls

Resolved! Pop Up Notifications

We have a request from our user community to send a pop up within the ServiceNOW application.  The use case is for a custom application used by our Legal team to track Employee Investigations. An Investigator is assigned to a case record and that per...