Hi, I need a REST end point using which I can fetch instance version of my ServiceNow instance. Many people have posted a URL https://<instancename>.service-now.com/xmlstats.do which gives XML output, however due to some reason this URL is not accep...
Hi everybody , when i try to impersonate the user , this error is occur "The user you selected could not be impersonated" what can i do? thanks ,
I have a two fields on my table which are of date/time type; I have start date and end date, inorder to calculate the difference i have created a new field of type duration Business rule is been for this it returns a value in "days:hours:minutes"seco...
Hello, We have an issue on order guide that requested for field is not showing Inactive users for non admin users, there is no condition on requested for field also. Any idea how can this be fixed.
Hi. Although I have the "app_service_admin" role, there is no "Application Services" option in Configuration -> Application Services as stablished in: Manually create an application service" https://docs.servicenow.com/bundle/london-servicenow-plat...
Hi! I created a "True/False" field and displayed it with a drop-down list with none, since the field will be a mandatory one. I created related choices to the field in order to display: No -> for "false" value Yes -> for "true" value. The system is ...
Hi everyone, I facing an issue when I'm dealing with transform map step in the discovery pattern. Long story short while using EVAL() function to change decimal number that I getting from discovery to hex with formula NUMBER.toString(16) bu it gives ...
Hi, Currently queue managers are unable to see tickets assigned to the queues they manage unless they're a member of the queue. Within group management we have a Managers variable(Queue Manager). I would like to design a way to add the manager as a ...
Hello Team, I want to know that cloning of existing widgets is recommended in the portal. If I clone the widget, is it considered as a custom widget? Any problems we will face when instance updation? Can you share your suggestions? Thanks.
I am looking at my event log and I see the same record once as ready and 4 times as tramsferred. Will this only run once? What does transferred mean?
Hi, I wan't to avoid harcoding sys_id, and gs.getProperty does not work on client script.Is there a equivalent for gs.getProperty in the client script(I am using onload client script)?or is there any other workaround here?Thanks,Tadz
I am requesting guidance on how to perform a mass update to CMDB CI's within the ServiceNow environment. As it is right now i am able to update one record at a time but that is not feasible with nearly 13,000 records that require an update. Thank you...
The question is pretty straightforward. For email subject lines such as "Reg: Article KB0013668 has been revised", what does "Reg:" mean?
We have a set of KB articles that contain training modules that end users have to read and acknowledge -- after that they gain a skill. I recently stumbled upon the Skills Management plugin.Has anyone built a feature that took advantage of the Knowle...
First time using a calculated field, so I'm not sure if I'm doing something wrong here.I have a calculated field that concaenates 2 other fields and is used in a list collector or a record producer in the service catalog.When I first created the fiel...
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