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values of sys_package and sys_user_role

<sys_package display_value="Project Management" source="com.snc.project_management_v3">7f8290c9ecc85d04b430e0a382687bd2</sys_package> <sys_user_role display_value="it_project_manager" name="it_project_manager">e2ac29723732310033cb26877e41f18e</sys_us...

Siva28 by ServiceNow Employee
  • 1881 Views
  • 3 replies
  • 3 helpfuls

lookup multiple choice default selection

Hello all, I have a lookup multi select that displays one or more choices (dependent upon the number of values returned by the ref qualifier).   It appears that the first of the values returned is the default. Is there a way to do this so that there ...

richofing by Mega Contributor
  • 2724 Views
  • 8 replies
  • 1 helpfuls

Resolved! List collector on catalog item

I'm creating a catalog item and am using a list collector field to select people from the User (sys_user) table.       When I have used Lists on other records such as a change request, you unlock the field, select the users from the list lookup and t...

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What is "Knowledge Use"?

ServiceNow Knowledge Management has a canned report called "Knowledge Use." I run it and look at it every week, but it is not at all clear to me what triggers a knowledge interaction being added to this table, especially since in most cases the value...

Resolved! Mid Server JAR

Hi, how can i execute a JAR file that is located in the MID server?  Below is the code that i ran with Background Script: var jspr = new JavascriptProbe('testmidserver'); jspr.setName('testMIDServer'); jspr.setJavascript("var doSomething = new Pack...

CY2 by Tera Contributor
  • 2721 Views
  • 15 replies
  • 2 helpfuls

Service portal in Scoped App

Hi, We are starting to create a new portal within a Scoped application in Kingston, and hitting some blocks right way. When we clone OOB widgets like "Data table" and try to use in our pages, we are getting many errors like "GlideDescriptor is not al...

nits2 by Giga Contributor
  • 2702 Views
  • 4 replies
  • 2 helpfuls