Hi, I have a form, with a select box variable. the option is this select box is defined question choice. Now, one of the values is no longer relevant, and i would like to deactivate it - meaning i don't want it to appear anymore for users, but i al...
Dear Gurus, I read the wiki on how to export CMDB data, we need to keep a offline record. Many of the ways are interactive and thus is not very practical for routine exporting. How do you guys export CMDB records regularly? The only easy way I foun...
Good day all, Just popping the question out there for anyone who might have tried this in the past. I can certainly access the table but basically I'm trying to find a method of copying across attachment blobs from Service-Now into our own databas...
Hello everyone, I was wondering if some of those out there who a well versed in Knowledge could help me figure out a solution to a business problem I'm having. We currently have a good chunk of .pdfs, .ppts, and other documents or hyperlinks that l...
Did someone try to load data from ServiceNow by using SAP BusinessObjcects Data Services (BODS)?I'm trying to use it with ODBC connector. The test connection works in ODBC Data Source Administrator (to SN demo server https://demoodbc.service-now.com ...
In our project, the client need to create a report for a Catalog item (Report stolen device) which has 3 variables (namely - Place/Location, Type of Device, Description) and should like below - Item NameRITM numberPlace/LocationType of deviceDesc...
Hi,Anybody has idea about how to use only time(not date and time) as service catalog variable.Ex: 8:10 AM or 9:15 PM RegardsMano
I've noticed that when a product model is published to the Product Catalog, the catalog item is not captured in an update set. Variables, variable sets, ui policies and client scripts associated with the item are captured in the update set, but not t...
I am currently working on a Database View, so I can do a report. The report consists of data from 3 tables (pm_project, pm_project_task and time_card). My database view that I am playing with consists of the following View Tables: On the proje...
Is there a way to filter the knowledge base by ownership group. We have a standard work category for our team and I would love to put a link that would show any articles that the topic standard work and the ownership group is one of my teams. I k...
Here is my situation... I have created a new custom table, called Issues. When I created the Issues table, I selected another custom table, Technology Service, as the 'Extends table'. Now, whenever a new record is created on the Issues table, the re...
Hello, i have two tables with there own rights (ACL). Now i put some fields from table A on the form from table B. Now I want that the user can write to this field of Table A. But all fields are readonly.The user has write/read access to that field ...
Hello, I'm trying to move a row which is in a Parent table to its Child table. While I know ways to manipulate the extensions of tables, I've not seen any ways in which we can move rows of a Parent table into it's Children's table. I've also seen w...
We are looking to display specific topics/categories in the pull down list of the knowledge home page to users based on an a setting in the audience field of the knowledge form and user type in the user record. Currently we filter articles using AC...
The GlideRecord when making UI Pages makes it very easy to set the number records display by SetLimit(). However, when grouping data with GlideAggregate, setLimit does not seem to come into play. I know I can do addHaving, but I'd much prefer not ha...
