Resolved! Where can i get the servicenow logo graphic? I want to add it to my work email.
Where can i get the servicenow logo graphic? I want to add it to my work email.thanksTony
Forum Posts
How to find the Self Service URL
Hi, I am trying to set up modules for the self-service portal, however I am having trouble being able to find the URL of the page I would like to show in the module. I would like to create a module for the quick links page, when I go to the quick l...
Resolved! Ways to add sections in Incident Forms?
Hi, We're about to get started with using ServiceNow, and we're going to be designing our incident forms pretty soon. For organizational purposes, we'd like to be able to divide the form up into different sections. I found one way to do that in form ...
View Current Update Set button
The View Current Update Set button next to the Update Set Picker does not do anything. At my last employer and in my personal developer instance (and every other instance I've used such as at Knowledge Conferences), it opens the current update set....
Displaying image from a URL
Hi All Thanks for your help in advance. I have a REST API where I am getting the infromation from an outside system. The information captured is a number and an image URL, for example https://www.xxxx.xxx/image1.jpg. I am getting this response in JS...
Approval Form does not show the "Comments" text box in KINGSTON UI16 after upgrade
We are upgrading from ISTANBUL to KINGSTON, and have come across an issue with Change approvals. Opening a Change Record that is pending approval : the next step in our workflow is for an approver to approve the change This can be done by either ...
Resolved! What are predefined objects in client script?
What are predefined objects in client script?
Update Sets and Service Portal
I am having issues with the service portal. I created a service portal in the DEV instance. I did so through the designer. None of the changes I did are showing up in the Update Set, which I expect. We were taught in training that the Service Por...
Redirect to custom page in service portal
Hi Folks, We have a requirement that when end user creates an incident(record producer) via service portal, it should redirect to custom page (we will design custom widgets in that custom page). At this moment, when user submits it automatically redi...
data lookup rules are not working on Change
Data lookup rules which are set on the incident form in the Service Center are not working in service portal in On change The changes are getting reflected only on On Submit Can anyone help on this? Thanks,,
Destroy session
Hi, How can i destroy session with scripting in Service Portal. Thanks.
Resolved! creating an incident via workflow
We are trying to create an incident via workflow and when we do, there are a lot of workflows kicked off in the workflow contexts and no incident is created. We are on Helsinki.We have tried using the run script activity and the create task activit...
Resolved! What are Recursive Business Rules in Servicenow?
What are Recursive Business Rules in Servicenow?
Connect chat - How to inject CLICKABLE links trough connect action?
Hi,i ´ve been trying for a few days to inject a link on the connect chat by using a connect action that i have created. The goal is to send the chat survey link on the chat once it is closed.1st i have tried generating a simple html string, and succe...
How can you determine who is using the mobile interface?
I'm looking for a way to report the usage of the mobile app (e.g. which users are accessing the mobile interface, what apps they are using, ...). Is there a log in ServiceNow that can be use to report on this?Thanks for your help!
