Resolved! Service Portal : Paperclip and "Add attachment", how to remove this for a certain Requested Item
Hi, Is there any way to remove / hide the Paperclip with "Add attachment" on a certain requested item in the Service Portal? Best regards,
Forum Posts
Resolved! Hi Team, I have requirement where there is a check box in User table , when ever user is given with ITIL role this check box should be automatically checked.
Hi Team,I have requirement where there is a check box in User table , when ever user is given with ITIL role this check box should be automatically checked. If Itil role is removed automatically this check box should be unchecked.Roles are added to g...
Service portal - Scripted List
@Hi All,I have created a portal for GRC application which is a scoped application of ServiceNow. I have created a new scoped application in which I have created a portal for GRC components.Everything works fine on the portal except for the Header Men...
Resolved! Define Search Bar size only for mobile
Hi All,I need to shot the Seach-Bar (like in on desktop view ) also in mobile phone.The Widget that call the Search Bar have a following HTML:<div id="help-search" class="wrapper-xl"> <div class="wrapper-xl"> <h1 class="text-center text-4x m-b-lg...
Resolved! Service catalog variable - Needs to be editable until its approved
Database Request Catalog item have a variable "Database Name". User fill all the details and submitted the Database request catalog item.The variable Database Name should be editable in the requested item form until the request is approved. Once the ...
Enabling and Disabling Notification Field
Hi,Can someone please help me with the layout we have in the user form. I am looking to see how to add the Notification Field in the Incident/Service Request Form Field. For example a new Incident logged in Service Now shows the priority and impact a...
Resolved! Managing end user licenses usage through role assignment
Hi,A few questions I'm hoping somebody here can answer.1) I am wondering if there is a list of OOB roles with reference to what level of user licensing they incur when assigned to users?2) What are the general guidelines for roles, global and custom ...
Go Live process
Hello team,I want to clarify myself the process of going live(Go Live). We have valid CSM v2 licenses and we have clear understanding of what and how to implement to start using our ServiceNow production instance. The question is is it mandatory to u...
Resolved! Update set error
Hello,I'm trying to using forms form one dev instance to another one instance through update set method.but im getting below mentioned error.Kindly share the ideas.To commit this update set you must address all related problems by fixing and previewi...
Angular directive to show date/time-stamp
Please find below the question/concern:Navigate to ServiceNow and from the left nav menu navigate to Service Portal > Service Portal HomeLocate the "Requests" widget on the home page, you will find a list of Requests which are requested for you.Click...
Class of CI to use for wifi networks
Hi,I am interested to know what class of CI people use for the WiFi and potentially wired LAN networks?"Network" seems like a fairly obvious candidate, but I'm not sure about using it, as it only seems to have two fields other than name: Bridge & For...
Authentication for ServiceNow OOB and Import Set API
We are looking to integrate ServiceNow with an in-house application. The in-house application uses ID Server to authentication all the users to gain access their application. As part of the security requirement, we need to use the account on the ID S...
Resolved! Widget Editor Public Widget
In widget editor there is a option called Public Widget. It is a checkbox above enable preview checkbox.What is the function of this option?
Resolved! script help with a business rule to prevent closing a problem if there are open child tasks
hi all,I've build a couple similar business rules but am struggling with this one. I have a related list of child tasks on our Problem records ([problem_task] table).And what I'm trying to do is use "after" business rule on the [Problem] table to q...
User can't see list of records in report
I have created a dashboard for a user that shows two reports from the same custom table. The first one is a chart, the second is a list. In the chart report, he can see representation of the records that match the criteria, and he can drill down ...
