Hello,I have gone into Knowledge and under 'Knowledge Bases' created a new KB labelled 'Infrastructure'However when I go to add a Knowledge Category it won't show up under that KB?The default one that comes OOB works fine, I even tried it with an ins...
How can I write a test case in the Automated Test Framework to assert whether an e-mail notification has been sent? I have some ideas for how to script it, but has the community already settled on any best practices for this?
Just getting started looking at Guided tours which looks absolutely amazing..... however, when creating a new guided tour, the callouts are appearing as letters and when I add one, i'm getting an error that it's not found in the current view Anyone r...
I tried to add a Pop-Up according to the following tutorial (Kingston Release)https://www.servicenowguru.com/system-ui/glidedialogwindow-advanced-popups-ui-pages/ The Dialog appears but the error message is: Page not found...or it stays at Loading......
i want to practice service now online
Hello, I have a requirement where the catalog item has 2 fields, A and B ( both of type reference), I want to build an onChange script where when a user select a value in A, field B should only populate values that are in relationship with choice i...
Folks, Advice if we can have workflow stages shown as per catalog item on a custom table. XXX
Can I write a function in business rule and pass a value to it and return something? Or Is it required to use a script include for this? I know script include can be used for routine codes but just wonder if we can achieve it in business rule as well...
Hi, How can i deactivate data policies when runing scripts background. Thanks.
Hi, I have a lot of ACL's on my table, i want to do some updates on my ACL, im i forced to do it on the whole ACL's, or there is a solution to do it just once to be sure that it works ? I have on my table : table.* ACL, table.field ACL and table ACL....
pls asap?
Hi folks, I've got a small script which should ideally populate users into the security tab of an active directory group object. Unfortunately, the script only works locally when it is "Run as Administrator" when I try to run this locally in a Powers...
I have tried to configure Document Viewer on my Kingston DEV instance but without success. I followed the help here: https://docs.servicenow.com/bundle/kingston-platform-administration/page/use/using-forms/task/view-attachment-doc-viewer.html My kb_k...
Hi all We've had a few issues with promoting forms via update sets particularly for custom CMDB Classes. While we have managed to forward fix most of the issues we have one minor thing which we cannot seem to find the cause. When creating a new recor...
I created a Record Producer to create a Security Request [sn_si_request] and when submitting this producer from the Service Portal I get an error message: GlideTransaction is not allowed in scoped applications When I Enable All I see the following e...
