I want to upgrade my personal instance from Istanbul to Jakarta (in order to get maximum benefit from the Service Portal Training), but I can find no way to do this and my colleagues have suggested that a better option would be to delete my Istanbul ...
How do I modify cards to just show a couple of fields in the visual task board? Don't need to see full details to save space.
Hi gang,I'm looking to use an onChange client script and a script include to do the following:- when the "location" field is set on a form I need the onChange client script/script inlude to lookup the 'region' of the entered 'location' from our locat...
Hello team,I noticed a weird behavior when querying a specific table (Software Packages) from the list view or via a reference field pointing to the name field.This table contain records having multiple words in the name field: ex. Acrobat Reader.Whe...
May i know what is difference between scope and rootscope.How do we decide which one to use?
Here is the short explanation on how the loop is being created 1) The condition for this to happen is the server autoreply set in someone's outlook: 2) Now the key thing is how this rule works. It is not replying to the message ...
Hi SNC,Would like to know how to add breadcrumbs in custom pages. We have 2 pages mypage1 and mypage2page2 is opened when we click on page1So we want home->page1->page2Thanks
Hi There,I need help with this. I created a new table called problem2 and a related list relationship called "linked tickets". i've added new button for related problem link so that users can add record into problem2 table using this button . When i ...
I have a request to remove the option of Create New Project from the Project Planning Console. (when you go to Project -> Projects Planing Console - Select a project) Is this possible, or is this a part of the platform that cannot be customized?
Hi Community, I'm wanting to add a new field to the Catalog Task Workflow Activity and for the value to be carried through to the Catalog Task itself, as per the behaviour of the Fulfilment Group, Assigned To and Short Description fields.I know how...
I saw some chatter in previous posts but for whatever reason the responses are vague. Can anyone tell me what the purpose of cmdb_ci_group is? Is it used to allow CIs to be grouped? Is there some sort of additional use for this? Thanks,Steve
Hello Everybody,Can you help me, where I find the source code of view button on attachment form? I attach a picture, and highlight the view button.Thank you, Lilla
New Service now user so open to any help or redirection. Spent a little time searching, but didn't find the answer. We're migrating to Service Now and want to generate some detailed storage reports. Today I can easily see "Disk Space" but I what ...
Hello,Do you know if there is a way to email a Knowledge base article ?
Hi Everyone,I just wanted to say thank you to everyone's help with my previous questions. I'm still working on a couple of them, but your support is truly appreciated and I am grateful.I am now trying to restrict Incident surveys from being sent to a...
