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GlideDialogWindow destroy()

Hi. I would like to use a UI page to let a user submit a few fields on an Incident ticket that, on submission, would create a dozen incident alerts for various teams based on the fields they filled in. I don't want to modify the incident table since ...

Is it possible to format string fields

Hi I have a string field called phone number in a custom application. Im trying to figure out if you can format the field for phone numbers ex. phone number:     -     - but when I add this on a template or a default value it returns nothing and the ...

austiin by Giga Contributor
  • 1965 Views
  • 3 replies
  • 0 helpfuls

Linking one KB article to another KB article

I understand how to link an external source to a KB article but I need to link one KB article to another KB article. Does the knowledge base module have this capability? The only thing I found was attaching an external file to the KB article and I ha...

bgrigsby by Kilo Contributor
  • 10241 Views
  • 7 replies
  • 4 helpfuls

Resolved! How to set focus on tab

Hi,i created a custom table with few fields. i decided those fields to 2 tabs.i was able to hide / show one of the tabs depending on a value in a certain drop down field.Does anyone know how i can set focus on a tab - so when i change the value of th...

Resolved! Service Portal renaming widget

When making a clone of a widget, the name is prefixed with "Copy of"...How do I rename this?It is not possible to open the widget - change the name - and save it, because of this (standard!) error:It is not even possible to rename the widget in the l...

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wassini by Mega Expert
  • 3192 Views
  • 6 replies
  • 2 helpfuls