I tried using 2 letter keywords in meta field and it does not seem to return the article I tagged. 3 letter keywords worked just fine. Is this a system setting? Or is there a 3 letter minimum for singular keyword tags in meta field?Thank you.
How do I create a new entry in the ecc_agent table? (New MID Server entry)When using "New" I only can enter a name - not the URL to the actual server.When using the Guided Setup (Use MID Server guided setup ) - the MID server list comes up empty - so...
I have a name change process where users select which application they use in a list collector where we have to manually update their username. How can I loop thought the list collector so that I can create a separate task for each item selected in...
Hi All,We have around 2000 articles which we need to move to the new snow instance. All the articles are having images/screen shots.any idea how to move all the articles with the images to new instance?
CAN WE ATTACH WORKFLOW TO A ORDER GUIDE ?? IF SO HOW ?
Hi. I'd like to export a report containing a lot of rows. An answer to Increase Excel Export Limit? directed me to https://wiki.servicenow.com/index.php?title=Exporting_Data#Export_Limits , which was pretty helpful. As I understood section 8.1, set...
This record is in the Global application, but zcloudproperties is the current application. To edit this record click here.Please how do I change my default application back to 'Global application'?
Looking for an explanation on why filtering a task list using "keyword" would produce completely different results then filtering text within a Variable. Using Keyword It only returns 2 of the 27 matching Tasks. Below are two queries I'm using:Using ...
My understanding is that Vendor Items are published to the Product Catalog. When published to the Product Catalog, it also gets published to the Service Catalog.In the data published, the price is included.What if the Vendor Item price is changed?I s...
Current our Service Portal login only allows ESS users to view the portal page. When an ITIL user logs in, they are directed to the Thick Client. How can we make the Service Portal page available to ALL users?
Can anyone explain what is exact difference between below schema map properties in servicenow with examples .Referenced Referenced byExtended Extended By .
I find the ServiceNow attachment interface extremely barebones. Has anyone implemented a solution where additional metadata such as Document Type, Description, Tags etc. can be associated with attachments?
Hi. I would like to use a UI page to let a user submit a few fields on an Incident ticket that, on submission, would create a dozen incident alerts for various teams based on the fields they filled in. I don't want to modify the incident table since ...
Hi guys,I've a 30 scheduled jobs. And I want to push them to another instance.Currently I found a way to make .xml file for 1 scheduled job.Therefore, I need to create 30 .xml files in my case.In case of right clicking on "Name" field (see image belo...
Hi,I am planning to integrate the RSA Archer and other tools like ApptioARIBADELL WDMRSA ArcherCASPERADDMI would like to request help to initiate and finish these integrations. Please guide me with documentation and procedure to do these integra...
