Hi ,Can someone please let me know what is "current.variable_pool" used in the business rule to call the Rest message . We are calling the REST messages for posting the varaibles information to 3rd party tool.Our script looks like this , please clari...
I have been trying to find a way to create a hyperlink within a ServiceNow KB article to network file without any luck. The links keep trying to open within the browser instead of file explorer, even when using the file:// prefix.Has anyone found a w...
I'm looking to install Optimizely to A/B test elements on Service PortalWhat's the best way to install the javascript after the <head>? I tried UI Script but it looks like it doesn't work with SP. Thank you
I am trying to find out the best practice for wiping out an LDAP import (in my case groups), and then re-importing that OU definition. In my scenario, the Groups OU previously had the wrong filter set, and now that it's been corrected, the invalid ...
Hello everybody,I am trying to create an if condition within a service catalog workflow. The advanced script looks as follows:answer = ifScript();function ifScript() { if (current.variables.delivery_address == "Test") { return 'yes'; } return 'no';...
I've been trying for a while to figure out a good way to make it easier for users to select the correct application or business service on tasks. When you have a couple hundred or more applications and business services, a user should not have to rea...
We have unique SSO record for each instance in the Identity Providers table. After each clone, we need to update the sso_source field on each user record so that it is using the correct record for that instance.I've tried using a clone cleanup script...
I have some complex logic in an email script for one of my email notifications. If there a way, from the email script, to abort the email from sending?
Hello I have 2 identical instances (just made at clone from DEV to PROD).The MID-server is configured against DEV and should now be moved to PROD.Except for changing the config.xml on the windows-server ( <parameter name="url" value="https://YOUR_I...
Can you post your KB article in more than one category?
Hi, We are In process of Implementing above Shared Mailboxes(Integrating Exchange with Service Now). Could someone help us with the process and PowerShell CommandsThanks in Advance
Hi, how can we hide the journal/worknotes/journal field in the sc_req_item table using g_form.setDisplay();Thanks,Tadz
Hi,I just figured out that, when I export data from database views, it exports only the first 10,000 records.Even if I edit the value of the limit system property, the result doesn't change.Any idea?ThanksRegards,
Hi all,My current client wants to display a few reports on his portal but the drill-down only gives him an empty list because of ACL.This is expected, but then how would you disable the drill-down from the start ?I thought of a few ways already :* ru...
