This my onChange Client script that makes the comment field mandatory if correct state is selected.My problem is that if i select state(1,2,4) the comment field will become mandatory and I select state(3), it wont become mandatory.Could you help me...
Looking for field data validation1. It should start begin with an alpha character 2. Can only be (a-z) lower case 3.(0-9) numbers4. "-" (hyphen) character.Please also suggest if it should work on Onload , On change or onsubmit.There is a field of a...
Hi,I dont happen to see SLA related list on Request Item form. I have a SLA configured to run on request item table. Suggestions how can I see my SLA there?
how to add approver in workflow depending on selection of user for a field like lookup select box?
In the process of setting up an integration between a 3rd party CMDB and ServiceNow. They have provided a REST API to query their database.I have used both SOAP and REST queries in the past to pull specific data on demand and use it, but in this ca...
How can we get the xml of request item raised along with the variable values filled in for that request item, currently show xml shows only the fields not the variables
When a task for a request item is created, how does actual start date and end date is populated? Is this ootb? If not, How can both of the dates be updated, any best practice use case you have seen?
Hi is it possible to make a dynamic recipient for a notification.For example: (Notification Email Script)if(condition) notify group Aelse notify group Bis this possible?I was thinking of using the addAddress(String type, String addres...
Hi Can anyone help me on the list of , Best practices/ check list for implementing CMDB and Discovery ? thanks in advance for your response.RegardsKiran
Hi ServiceNow Community!We're looking to bring our on-boarding process into ServiceNow but not exactly sure of the best practices are to accomplish this and curious how other admins do this. Currently this process doesn't live anywhere.I was thinki...
Hey all, I noticed in Service Now that Knowledge now has a handy "Home" page with seperate sections for Category, Most Recent, Most Viewed etc. Is there any way to customize this page? I have noticed that it doesn't seem to adhere to our CSS changes ...
Basically I have a workflow activity that a developer moved into the top corner and I can't move it. It's not a big deal if I can't remove it but I'd really like to be able to. Is there a way to do it from the back end, am I missing something tot...
Hi mates,Once again I need your comments on this.I am created 15 record producers and 4 of them need to be translated to French and Dutch.They share some variables sets. (But I ducplicated them and add "_Translated" to be able to separate them)Messag...
I have created an update set where max length of 2 fields (u_ip_address and u_ip_address2) of table cmdb_ci are increased from 40 to 80. When trying to edit ip address via form, u_ip_address2 is ok (it can be up to 80 signs), while u_ip_address field...
I have a need by our customer to update the Valid To date in KB articles by 1 year every time that KB article is updated.So it should be looking at the updated (sys_updated_on) field and making the Valid To date (valid_to) 1 year from that date.Shoul...
