I have a requirement to create an approval from a task. We want that when someone requests an application for our app store, that it be vetted first by the Mobility Support team. Once Vetted, if accepted the tech will click on submit for approval (...
I need the details on which tables to access in the API so I can access knowledge bases.
1. i have some data in XML format and want load that data in an existing table in my DEV environment. 2. then i will move that data to DEV--> UA-->TRAIN transform maps will not work here i guess because for use this mechanism we need source and desti...
Hi everyone,We have a script which calls out a subflow to run within a parent workflow. Previously, we had these subflows integrated directly within the main workflow (see screenshot below), but this practice has caused some issues with Geneva versio...
We have the hierarchy of Business services --> Service Components --> Sub-service components. - All managed manually.We do not have a functional CMDB yet - and the work is in progress.We use these services to link and categorise our Incidents / Probl...
I am needing to hide a variable (that is part of a variable set), unless the current user is a member of a certain group... is this possible?
Global service Catalogs is the table name and it is visible to me as i have ADMIN role, for normal ITIL role it is not visible. did i missing some roles.2, should i try for some ACL on this.
i'd like to know how to create the state/status bar like below on forms? Thanks
HiI'm pretty new at the ServiceNow platform.I need some help to connecting me up to a external knowledge bases database using the REST API. I have got a connection to the third party application using Outbound -> REST MESSAGE API. But i not sure ...
Hi,Can you help me out.I have a requirement where the user entered phone number should convert to one particular format((XXX)XXX-XXXX) even if the user enters in different formats like XXXXXXXXXX,XXX-XXX-XXXX,(XXX)XXX-XXXX.Thanks.
I need a little community help in working with multiple variable sets.Here's the scenario, I have a large (read: complex) form that has a variable set called work address (see image 1). It contained a reference to the country table. I removed that an...
I'm interested in creating a report where I can see the usage by month for our Catalog Items. I can create a report of Request Items created by month, but that isn't the entire picture. I'd like to understand both commonly used and least used Cat...
Hi,I have a requirement to translate all the variables, categories in catalog item to be translated to client specific language.I saw in wiki that we need to create entry for each variable and categories in translated name/field table.While specifyin...
For most applications I've tested (Change, Problem, Incident) I can click the banner bar gear icon, and then in the System Settings dialog box, click Printer friendly version and am presented with a Click to print button.I can print the table of know...
Hi All, We have an issue in which users are allowed to click on the thumbs up/ Thumbs down indefinitely. In my opinion this defeats the purpose of knowledge ratings. Can this be corrected or is this A FIX Out of the Box functionality?Thanks for your ...
