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Resolved! Why is AUDIT not enabled on TASK table?

We are having trouble identifying rows deleted from the TASK table because they don't appear to be logged on sys_audit_delete table. This means SnowMirror isn't able to identify rows to be deleted from the on-site copy using the default (most efficie...

pauluksteam by Giga Contributor
  • 1798 Views
  • 3 replies
  • 1 helpfuls

Visual task board not updating

Hi,My manager has a Flexible VTB for the tasks assigned to the ServiceNow admins group. Unfortunately, the board doesn't bring in new tasks automatically based on the query. My understanding based off of what Robert Fedoruk said here is that Flexible...

How to confirm delivery of request item

When a request item task is complete (ie remote access), I want to be able to configure the workflow to send an email to the requester telling them that the task is complete, that they should test it and then reply by clicking on one of two links in ...

rhofing by Tera Contributor
  • 1355 Views
  • 1 replies
  • 1 helpfuls

Resolved! PLEASE HELP!! UI Policies and Task Variables

Hi All, I am having an issue and I would LOVE to get some help! I am working with the Service Catalog that has a task within the workflow. On that catalog task in the workflow I put all the variables for all the requested items (boxes, telephone, and...

Splash Screen

Hi,I want to pop-up a splash screen when someone clicks on one of our Service Catalog items. i know we have to create a UI page for this requirement, but is there any sample script which i can use for reference?Any help would be greatly appreciated.T...

Resolved! I have one request to schedule report at every 12 hours and report schedule time should be 6am and 6pm. I found that we have Repeat Interval @ every 12 hours but how would I fix the time at 6am and 6 pm?

We can do that by scheduling the report by twice. Is there any possibilities make it in one report? I am quite new to coding. If anyone help me that will be greatly appreciated.

Resolved! task form variables disappear

I have an issue.. I am requesting an item through Service Catalog, and I also would like some of these variables to show up on the task form so I selected the box to show on the task form within the UI Policies. However, I noticed the when I go to th...