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Resolved! How to apply styling to dynamic content block?

I'm currently studying from a CMS training book from my work and I'm currently not able to have something clarified. The instructions stated to create a new dynamic block to use as a header dashboard. I went to Content Management > Block > Dynamic an...

rev by Kilo Contributor
  • 4427 Views
  • 6 replies
  • 1 helpfuls

KB Owner + Manager on knowledge article

Hello,I would like to ask for advice. I get task to change Owner and Manager on knowledge base (kb_knowledge_base) from user to the groups (we are using default Knowledge - Approval publish workflow) .First I did try to change on these two fields fro...

miroslav6 by Kilo Contributor
  • 2870 Views
  • 1 replies
  • 0 helpfuls

Resolved! create change request from catalog task

I've been thru a number of articles in the community, the SN guru page and reviewed the wiki for solutions, but cannot find what I am missing.I created a new m2m definition for catalog task to change request. (Creating a Many-to-Many relationship in ...

rlehmann by Kilo Sage
  • 5808 Views
  • 7 replies
  • 2 helpfuls

Resolved! In UI Macro how to get fetch a value from url

Hi All,Anybody has an idea on how to pull values from url into a UI macro.We have a UI macro which downloads all attachments attached to that particular catalog item.https://instance.com/com.glideapp.servicecatalog_cat_item_view.do?v=1&sysparm_id=ce5...

kiranjyothi by Tera Contributor
  • 3295 Views
  • 8 replies
  • 1 helpfuls

Resolved! Using the Array for a group of Radio Buttons

I have a UI Page with a group of Radio Buttons.   I can't seem to make the array work because I have a ui_form instead of a form.   I need to use the ui_form because I need to use the processing script area.   Any help you can share will be greatly a...

nannette by Mega Contributor
  • 5548 Views
  • 14 replies
  • 0 helpfuls

Using the Fulfillment Group on Catalog Items

Hello everyone!I am curious your thoughts on using the Fulfillment Group on Catalog Items.   At my previous job I used a Catalog Item's Fulfillment Group as the group who ultimately was responsible of the RITM generated.   How I passed this along fro...

chaslage by Kilo Guru
  • 5646 Views
  • 2 replies
  • 1 helpfuls

ServiceNow REST API with Table name for Alert

Hi,I have gone thru the below link to know about Table REST API of ServiceNow:https://express.servicenow.com/support/documentation/r_TableAPIGETRecordMethod/My requirement is to obtain all the record from Alert table using Table REST API i.e. 'GET /a...

supalkc555 by Kilo Explorer
  • 3649 Views
  • 1 replies
  • 0 helpfuls