Audit Trail of renewed contracts in Vendor Workspace
If I set a contract to renew automatically does it keep an audit trail anywhere of the previous contracts before renewal?
Forum Posts
user access issue in dev instance
created a new user in all 3 instances, and added all appropriate roles to it but the user is not able to access dev instances remaining can able to access why?
Resolved! How to add default filter condition as "Requested" in My approvals
Hi Community, I have encountered with a task, while navigating to "my approvals", the default filter showing all type of Approval states like No longer required, requested, Rejected etc.., but i want to get the default filter as "Requested" for all t...
Resolved! Adding user to VTB in a flow
I am trying to add members to a VTB through a flow. This is how it is done: In the flow execution I can see that the user is getting added: However I cannot see that in VTB: Not sure what I am doing wrong. Any suggestions how to fix this?
Is there a way to add sequential numbers to comments and work notes in ServiceNow
We find difficulty in finding the exact comment, when we want refer to a particular comment after having multiple comments on the incident.Please let me know if anyone is aware of the solution.
ServiceNow History Releases / Upcoming releases
Below are some of the important details about ServiceNow history and upcoming releases, I will keep updated: ServiceNow ReleasesRelease Date End Life Date Notes2004 Founded in 2004 by former Peregrine Systems CTO Fred Luddy , Glidesoft Inc. (200...
Resolved! JSON Payload values in a JSON payload builder step
I have an action that creates a payload using 5 payload builder steps The last step, number 6 uses the payload generated in step 2 as the value on one of the name pairs. The output looks fine, until tested, where it shows that the value of that pay...
Worknotes are displaying in HTML format
Hi All,We have done the Sentinel to ServiceNow bidirectional Integration but while updating the worknotes in Incident from Sentinel it is coming in but in HTML format but I want it to be update as plain text. Please help me to resolve the issue. Than...
Apply a small set of CSS to a specific set of Knowledge Articles
Hi folks,I've been looking for a good while at the best way to do this.So far I can paste my own CSS, using the code view, and it works great, but ideally I'd like to be able to reference one style sheet from all knowledge pages to make universal cha...
Need to bypass the 4 hour evaluation interval for actvity set trigger
I have a lifecycle event with multiple activity sets. One of the activity set has a conditional trigger. I don't want to wait for the 4 hour evaluation interval (SN default) to trigger this activity set. I tried using the SN provided alternate soluti...
How to send a meeting invite to specified email address using Microsoft teams spoke integration hub
Hi, I am working on creating a meeting invite using the Microsoft Teams "Create Meeting" action. I need assistance with filling in the details. If anyone can provide KB articles or any useful documentation, it would be greatly appreciated.Thanks.
Mastering Catalog UI Policies: A Guide for ServiceNow Administrators
Catalog UI Policies in ServiceNow are a powerful tool for enhancing the user experience and ensuring accurate data collection in service catalog forms. By enabling dynamic control over form fields, UI policies allow administrators to create more inte...
"Scoped" groups
Something has always bugged me about custom scoped applications and was hoping to see if any others have ideas on how to overcome this scenario. It's concerning group management. While application logic is often scoped, groups are considered "glo...
setDisplayValue is not converting this date format properly 'MM/dd/yy HH:mm:ss'
When attempting to convert a string in this format 'MM/dd/yy HH:mm:ss' to 'yyyy-MM-dd HH:mm:ss' setDisplayValue does not return the proper year. Example:Original: 01/02/25 10:50:40Returns: 0025-01-02 15:50:40
