Can Flow Designer and Workflow Editor be used simultaneously?

jobaldock
Mega Contributor

We have workflows built out in Workflow Designer but would also like to use the functionality of Flow Designer. Is it possible to use workflows from both of these tools in one application?

Additionally, is there any way to include scripting in conjunction with Flow Designer?

1 ACCEPTED SOLUTION

Allen Andreas
Administrator
Administrator

Hi,

As far as using scripting in flow designer, yes, you can. You have to create a scripting action via Action Designer:

https://docs.servicenow.com/bundle/london-servicenow-platform/page/administer/flow-designer/concept/...

And here's a great link to use as a resource for "Best Practices" with Flow Designer:

https://community.servicenow.com/community?id=community_blog&sys_id=09becbf3db589b403882fb651f961986

Please mark reply as Helpful/Correct, if applicable. Thanks!


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

View solution in original post

5 REPLIES 5

Deepak Ingale1
Mega Sage

Hi,

From the best practices stand point of view, if you have something which is already being configured using workflows, please continue with that. 

If you require to configure something new, go with flow designer. 

 

Any specific reason you want to club or use both at the same time?

 

Note: Please mark reply as correct if it has answered your question or helpful if it has assisted you to some extent

Allen Andreas
Administrator
Administrator

Hi,

As far as using scripting in flow designer, yes, you can. You have to create a scripting action via Action Designer:

https://docs.servicenow.com/bundle/london-servicenow-platform/page/administer/flow-designer/concept/...

And here's a great link to use as a resource for "Best Practices" with Flow Designer:

https://community.servicenow.com/community?id=community_blog&sys_id=09becbf3db589b403882fb651f961986

Please mark reply as Helpful/Correct, if applicable. Thanks!


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

Deepak Ingale1
Mega Sage

Below are additional things you need to consider

 

1) ServiceNow workflow engines are execute "BEFORE UPDATE" of the record in REAL SYNC manner, meaning you let the system to execute the workflow, if workflow has to perform any task it is then performed, once done your changes are committed to database

2) Flow designer uses ASYNC framework, meaning you allow the changes or operation the record to get committed to database and then flow executes.

 

 

We've built out a workflow in the Flow Designer that we were able to build out without coding, and if we were to build the same workflow in Workflow Editor, we would need to do a lot of custom code to achieve the same result. Thus, we were trying to avoid doing the custom code.

Is it possible to do coding work in Flow Designer as well? We were afraid also if we used Flow Designer that we wouldn't be able to do custom code work later down the road.