Changing the filter by page of search knowledge
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09-27-2016 07:22 AM
Anyone know how to add more fields to the filter by part of the search knowledge screen.
Using Helsinki Patch 4 with knowledge v3.
Out of the box there is the Knowlegde --> homepage which can be used as a good starting point for searching. If you find articles you can add more filters. We have added some extra fields to the knowledge articles (owner group, customers, CI types). Is there a way to add/remove fields to this part of the screen?
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09-01-2020 02:32 PM
THanks it works... I hope it doesnt break anything else.
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01-29-2021 05:59 AM
How can change the order of these variables, for ex- if i want to move category at top how can i achieve this.
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01-29-2021 08:43 AM
Hi,
Did you get any solution for this requirement?
I have same requirement to add additional field to the filter.
Appreciate if you could share any points.