Help on Multi Row Variable Set

siva_
Giga Guru

Is there a way to access the value of the catalog item variable  in a Multi row variable sets variable (which is of reference type ) so that i can have a reference qualifier based out of that value .

Thanks in advance.

1 ACCEPTED SOLUTION

siva_
Giga Guru

It looks like the common requirement that we do have while implementations or development. 

I got it fixed by performing writing some DOM level scripts where , i was able to access the field value from the form using window.parent.g_form.getValue('varName');

Note : ISOLATE SCRIPT checkbox needs to be considered here. 

 

However as DOM Manipulation is not supported by service portal, i am waiting for a better approach, but for now going ahead with this way.

Hope this would be helpful to some one looking for the same. 

 

Regards, 

Siva

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8 REPLIES 8

Ashutosh Munot1
Kilo Patron
Kilo Patron

HI,

No it is not.


Thanks,

Ashutosh

Ankur Bawiskar
Tera Patron
Tera Patron

Hi Siva,

So what I could get from your question is you have variable ABC which is outside MRVS and you have variable DEF inside MRVS which is of type reference

you want to filter DEF based on value selected for ABC

If yes then as per the below link it is not possible

https://community.servicenow.com/community?id=community_question&sys_id=e43b4340db848c506064eeb5ca96...

Also refer docs

https://docs.servicenow.com/bundle/orlando-it-service-management/page/product/service-catalog-manage...

Still you can refer below link for help:

https://community.servicenow.com/community?id=community_question&sys_id=0065d76e1ba51050d01143f6fe4b...

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi,


Right, other way round is possible from outside you can access MVRS but from inside you cant access outside variables.


Thanks,
Ashutosh