How do I edit the columns in a list view as an admin for a custom "module" and make sure all users see those edits?

Suzanne4
Tera Contributor

We have a custom Application that has various modules with custom list views.  These list views got wiped out with the last patch we received and I need to put the correct columns back for these users.  If I make the edits as an admin, how do I propagate those edits out to all the users?

2 ACCEPTED SOLUTIONS

SanjivMeher
Kilo Patron
Kilo Patron

If you make changes using Configure->List layout, it applies to all list views. 

If a user has added few column on his own, they need to Restore the to default from Personalize List, which will then show your changes.


Please mark this response as correct or helpful if it assisted you with your question.

View solution in original post

Michael Fry1
Kilo Patron

If they haven't made any changes, you can use List Layout to set the list view for all users.

find_real_file.png

 

Any user that has made changes will have to click the gear on their list view and then select Reset to Column defaults to see the defaults you've defined:

 

find_real_file.png

View solution in original post

4 REPLIES 4

SanjivMeher
Kilo Patron
Kilo Patron

If you make changes using Configure->List layout, it applies to all list views. 

If a user has added few column on his own, they need to Restore the to default from Personalize List, which will then show your changes.


Please mark this response as correct or helpful if it assisted you with your question.

These users don't have ITIL licenses so they can't Personalize lists.  Will they still be able to see my updates?

Michael Fry1
Kilo Patron

If they haven't made any changes, you can use List Layout to set the list view for all users.

find_real_file.png

 

Any user that has made changes will have to click the gear on their list view and then select Reset to Column defaults to see the defaults you've defined:

 

find_real_file.png

Suzanne4
Tera Contributor

Thank you both very much!