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09-26-2019 01:24 PM
We have a custom Application that has various modules with custom list views. These list views got wiped out with the last patch we received and I need to put the correct columns back for these users. If I make the edits as an admin, how do I propagate those edits out to all the users?
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User Experience and Design

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09-26-2019 01:28 PM
If you make changes using Configure->List layout, it applies to all list views.
If a user has added few column on his own, they need to Restore the to default from Personalize List, which will then show your changes.
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09-26-2019 01:30 PM
If they haven't made any changes, you can use List Layout to set the list view for all users.
Any user that has made changes will have to click the gear on their list view and then select Reset to Column defaults to see the defaults you've defined:

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09-26-2019 01:28 PM
If you make changes using Configure->List layout, it applies to all list views.
If a user has added few column on his own, they need to Restore the to default from Personalize List, which will then show your changes.
Please mark this response as correct or helpful if it assisted you with your question.
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09-27-2019 07:39 AM
These users don't have ITIL licenses so they can't Personalize lists. Will they still be able to see my updates?

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09-26-2019 01:30 PM
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09-27-2019 12:37 PM
Thank you both very much!