Resolved! Portal HTML Variable
How can I change the default height and width of the HTML variable in a catalog item? I want to make the height larger(to get rid of the scrollbar)
Forum Posts
Resolved! Change size of html editor
I have a catalog item that is displaying has an HTML editor to display the training courses that someone need to take before requesting access. This is displayed on the screen as read only. Is there a way to make it longer do it does not have a s...
How to integration workday integration with service now?
when we are creating a record in the workday that automatically creates in service now for that how to do integration workday with service now. can anyone please help me with this? thanks, Upendar.
Resolved! Create catalog request through email inbound action ?
I have a requirement to auto-create catalog request through email inbound action, I set up the inbound on sc_req_item table but I am not doing a current.insert() otherwise it will double submit the request(as the order is already placed through Cart...
Resolved! Send all email to this test email address (non-production testing) ... sometimes?
In our ServiceNow DEV instance, we manage stories using Implement Now. We would like to send emails from it however it's DEV so it doesn't send email because we've set the email property (email_properties) > "Send all email to this test email addres...
Resolved! Server JavaScript error Cannot find function approvers in object - Service Portal Error
Hi Team, I am getting the below error message in my Service Portal Server JavaScript error Cannot find function approvers in object [object application name]. I am unable to figure out what is causing this error message to appear. When verified in na...
ServiceNow integration with IBM MQ
I am trying to integrate ServiceNow with IBM MQ system through Orchestration JMS activity. However i am receiving error while creating the credentials itself. I have tried with the initial Context factory as "com.ibm.mq.jms.MQQueueConnectionFactory"....
Resolved! How to call email script from the flow designer
Hi All, We have requirement to send emails to all the group manager as the part of daily scheduled job. We are exploring how to achieve this using flow designer. Question - Can anyone let us know how to call email script from flow designer. The belo...
APM Licensing Question
We are preparing to implement Application Portfolio Management (APM), and a licensing question has come up. We know that there are 3 roles associated with APM: Admin (sn_apm.apm_admin), Analyst (sn_apm.apm_analyst), and User (sn_apm.apm_user). We a...
Need help regarding a requirement. On Applications(cmdb_ci_appl) table we want to have a field called Security role as a drop down(not unique for all applications) with different values.Each Application will have different security roles and we want
Hi All, Need urgent help regarding a requirement. On Applications (cmdb_ci_appl) table we want to have a field called Security role as a drop down(drop down values will not be unique for all applications) with different values. Each Application will...
Auto populate reference variable based on another reference variable on a catalog item form. I have reference variable Application referring to 'Name' field on Applications (cmdb_ci_appl) table and another list field called 'Roles' in it. On catalog
Auto populate reference variable based on another reference variable on a catalog item form. I have reference variable Application referring to 'Name' field on Applications (cmdb_ci_appl) table and there is a list field called 'Roles' on same table, ...
Resolved! sccm duplicate target_sys_id
Hello everyone,While testing the SCCM Integration 2012v2 for Jakarta, I've come across an issue I can't figure out. There was a PC that wasn't int the cmdb_ci_computer table as I would have expected, but I can see it as part of the import log. I ...
Watch List not displaying in Agent Workspace "Workspace" view.
Hello, We have recently installed Agent Workspace into our SN Madrid environment, and are experiencing a whole bunch of issues with implementation. We have added the necessary roles, and activated the ITSM Workspace plug-in too, but we are still see...
Resolved! Is AI Search enabled on PDI's
Hi, Is AI Search enabled for PDI's or only on Customer Instances? Cheers!! Anubhav
Resolved! Best way to show/hide fields on a catalog item
Hello, I haven't created catalog items in a while. My question is, what is the best way to show/hide variables based off of a selection from a drop down? I have 10 fields on the item. The first field is a selection with 2 choices. If they select cho...
