add icon and tooltip for related list
i have one related list with name cost plan. Add a Tooltip with the following icon and text to the cost plan tab* Icon * Tooltip text: i
Forum Posts
how to remove time value in the date
i have twi fields with name 1. start date 2. end date in the employee table when i select the date it also capturing the time. but i need date only.like below can any one help me with the exact solution
Resolved! Can I enable MFA on an instance that has SAML SSO enabled?
I have SSO SAML enabled on a running instance.I would like to additionally enable Multi-factor Authentication.However, for various reasons, we are unable to prepare a verification environment. I want users to be prompted for a one-time password after...
Resolved! How to retrieve email received/creation date from email inbound actions?
Hi, I am trying to retrieve email creation/received date for one of our integration using inbound actions. I tried using existing email objects but no luck. email.headers have date information but easily accessible and the formation and timezone is d...
Resolved! Dynamic keyword search for custom table
Hi, I'd like to achieve the following, but I don't know how to do it. Perform a keyword search dynamically for the contents of the message field of the custom table [u_msg_list] from the information in the Description field of the incident record. ...
How to create SSL certificate for vanity URL/CNAME with CA LetsCrypt.org (for Custom URLs module)?
(Edit: This question is for Custom URLs but I figured that was implied since I mention CNAME and Vanity URL.) ServiceNow has documentation for generating a server SSL certificates for ServiceNow. You can find that link here: https://docs.servicenow.c...
How do you go back to a previous step in a Flow
I have been trying to attempt to get a flow to jump back to an earlier step in the case where an approval on a Catalog item is rejected, however, I do not see a simple way of achieving this.
Resolved! indexOf or includes not working for System Properties having multiple comma separated values
Hi All, I'm facing strange issue in our platform that both indexOf() and includes() is giving unexpected output.Also I verified this works fine for single value,only issues are occuring when values are seperated by comma or like multiple values. Sus...
ServiceNow platform architecture
Hi, does anyone have access to a picture or document which explains the underlying technology architecture for the Now Platfotm? im interested the data, security, application and infrastructure compinents. tnanks steve
All search return empty
All search not working: search page, kb, catalog all return same blank page.
Resolved! How to retrieve fields from related list for a client script?
Hi everyone, hope you're all having a nice day. I'm trying to run a shipping cost calculator in my instance and I was wondering how I would go about getting fields from a related list into the current list that I want to run client scripts for. I h...
Resolved! service catalog total price calculation from multi set variables
Hello All With one of requirement I am building service catalog. total price needs to calculate from muti variable set fields. I am seeing the issue for below call alert(JSON.parse(g_form.getValue('multi_variable_set_name')); ...
Hiding attachment from the task record for a particular user like- assigned_to, Not based on role
I have a requirement that the attachment to the task record should not be visible to the "assigned to" in the form header and also in the activity stream or from portal. means It should not be visible to "assigned to" anywhere. Can anyone please sug...
Resolved! KMF cryptographic module key for glide encrypter is missing: no thrown error, Couldn't find Crypto Module: no thrown error; where is glideEncrypter source code?
On one of my instances (all running Rome), I am seeing the following in the system logs (separate but related log entries): KMF cryptographic module key for glide encrypter is missing: no thrown errorCouldn't find Crypto Module: no thrown error I not...
Resolved! Call of Script Include in an onChange Client Script is not working
Hello, I have a Catalog Item having a "Yes/No" variable "u_reprise_donnees" and another variable "u_hierarchique" which references "sys_user" table. If the variable "u_reprise_donnees" has the value "No", I want to fill the variable "u_hierarchique"...
