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Resolved! Issue with Client Script not displaying variables

We have an ask to hide certain variables on a catalog item for the catalog & requested item view. It should only show up on the task form view. as per previous recommendations, I have created two different client scripts. One to hide the variables ap...

Sami Ahmed by Tera Contributor
  • 2731 Views
  • 5 replies
  • 1 helpfuls

Resolved! Question regarding inbound integration authentication

Hi Community,  I have a requirement of creating Scripted REST API for a third party webhooks to consume. The webhooks request header contains a special signature (HMACSHA 256) and used to authenticate ServiceNow. Since OOB snow does not support Signe...

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Palle by Tera Contributor
  • 1534 Views
  • 4 replies
  • 1 helpfuls

Resolved! How to add new approvals to knowledge article?

I am trying to be able to set up approvers so that a user can manually select a new individual approver based on their needs. The approver may be different for each article. After the first approver is selected and they approve, it will go to second ...

astanley by Tera Contributor
  • 1232 Views
  • 1 replies
  • 0 helpfuls

Resolved! If condition script on workflow

Hello, I want to use if condition based on value populated in var_employee_company_name. If the value contains any of the below word it should skip further task which I can skip based on Yes/NO output of if check I need help to write the script i.e. ...

Resolved! isMemberOf not working in Workflow

Hello, I want to check if the RITM opened by field user is a part of "HR Intergration Group" or not.  I am using this if script in workflow, but it is showing error . answer = ifScript(); function ifScript() {var name = current.opened_by; var grp = "...