How to hide catalog item base on role?

[firemoon]

Hi,

I want to hide a catalog item based on role.

For

role 1 : All Catalog item should be enable

role 2: Last 2 catalog items only enable.

Please help me to fix this.

Regards,
RK

[Mihir Mohanta]

You need to use user criteria for this.

Please go through below thread.It might help you.

User Criteria not working

Thanks,

Mihir

[Rshear]

If your on Eureka..probably the best way until you upgrade is to add the 'entitlement script' field to the catalog item itself (under maintain items)..then write a script that checks if logged in user has x role..if they have role x display i.e. answer = true. if they dont have role x then dont display i.e. answer = false.

Should be simple and easy to do.

[Priyanshu]

Hello Rshear,

I need to fetch the list of catalog item on the basis of user ( how many catalog item user x can access ). I need an API for the same can you guide me how to achieve this.

[Ajaykumar1 · Accepted solution]

Hi,

1. Create a new User Criteria > Give it a meaningful name > Check "Advance",in script section add following code :

if(!user.hasRole("role_who_can_view_item"))
{
condition =false;//set visiility to false if user don't have "role_who_can_view_item" role
}

OR

Configure > Related Lists > Pull Not Available for / Not available for Group and configure it.

Also, double check whether the group from whom you are hiding the items have the correct role.

 Refer : Catalog item visibility in ServiceNow

Regards,
Ajay