How to set value to reference field using sys_id

[peshwen]

Hi all,

I am having sys_id of company name and i want to set that company name to reference field using sys_id.So how to do it?Please anyone can tell?

[wolfgangb]

I will try c) to check if my id is correct, thanks for the hint.

[bernyalvarado]

Indeed. Perhaps try hardcoding the sys_id of an incident on your code just for troubleshooting purposes.

Thanks,

Berny

[bernyalvarado]

Hi Wolfgang,

If you're trying to create a new record try using a .insert() instead of .update();

Thanks,

Berny

[sowmyab]

Hi,

Do you have any idea how set values to section fields?

i want to set value for assigment group ->   assignment group is under "assignment" section in incident form.

by using code its not working.

g_form.setValue('assignment_group', "Service Now");

[peshwen]

Hi Sowmyab,

If the assignment group is reference field try assigning sys_id of group.

g_form.setValue('assignment_group','sys_id');