Is AI Search enabled on PDI's

anubhavkapoor76
ServiceNow Employee
ServiceNow Employee

Hi,

Is AI Search enabled for PDI's or only on Customer Instances?

Cheers!!

Anubhav

1 ACCEPTED SOLUTION

anubhavkapoor76
ServiceNow Employee
ServiceNow Employee

I learned that AI Search is not available for Developer instances as of now.

View solution in original post

11 REPLIES 11

Maik Skoddow
Tera Patron
Tera Patron

Hi @Anubhav Kapoor ,

if your PDI is on Quebec release then you have AI search on board.

Kind regards
Maik

If my answer replied your question please mark appropriate response as correct so that the question will appear as resolved for other users who may have a similar question in the future.

Hi Maik,

Thanks for the reply. I upgraded my PDI to Quebec 2 days ago. However, when I search for AI search the below message keeps on displaying

find_real_file.png

Reasons:

  1. Your AI Search instance is actively being provisioned. Active provisioning will take a few hours on average. Once completed, the status page will show the updated status and the navigator menu will show the complete feature set. 
  2. If you were an early Quebec EA adopter, your instance may not have a required write property specified. Refer to KB0869881 "New System Property to support functionality in the Quebec release to request the provisi... for more information on how to check if this property is set and address the issue.
  3. Hardware is not available in your datacenter yet.  We are actively working on rolling out the required infrastructure to all regions.

 

Reference:

 

KB0867751

@Harshvardhan  - Thanks. Could you attach that KB article to this post?