is it possible to change the scope of a custom application?

patricklatella
Mega Sage

hi all, happy new year!

is it possible to change the scope of an application from Global to a scoped app...and vice versa?

thanks!

1 ACCEPTED SOLUTION

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hello Patrick,



To convert your solution from a global scoped application to a unique scope, you will need to recreate your application and move the logic over manually:


  • System Applications > Applications > Create New
  • From there, recreate your table names, scripts, etc. and copy/paste the logic from your existing app/update set over to the new record

There is some design time prompts and errors that will be beneficial to see and understand when creating a scoped (not global) application. Understanding application access, API support, etc. is much more difficult if you don't go through the motions from the beginning when creating a scoped application.


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6 REPLIES 6

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hello Patrick,



To convert your solution from a global scoped application to a unique scope, you will need to recreate your application and move the logic over manually:


  • System Applications > Applications > Create New
  • From there, recreate your table names, scripts, etc. and copy/paste the logic from your existing app/update set over to the new record

There is some design time prompts and errors that will be beneficial to see and understand when creating a scoped (not global) application. Understanding application access, API support, etc. is much more difficult if you don't go through the motions from the beginning when creating a scoped application.


patricklatella
Mega Sage

great, thanks Pradeep!


You are very welcome Patrick. Thanks for participating in the community!


patricklatella
Mega Sage

absolutely Pradeep, excited for keeping in rolling in 2018!