Report is not showing for some users

Rosy14 · ‎08-01-2024

Hi,

I have two reports of same configurations. One is type column and another is List. The column one is visible but List type is not. Getting this error.

Dr Atul G- LNG · ‎08-01-2024

Hi @Rosy14

The error screenshot states it is ACL issue only. Need to reverify ACL. is user can see table data without report?

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View solution in original post

Rosy14 · ‎08-01-2024

I have to add a ACL on question_answer table. Thanks for the info.

View solution in original post

Sandeep Rajput · ‎08-01-2024

@Rosy14 This looks like a report_view ACL issue. Could you please use Access analyser to check which ACLs are failing here.

SN_Learn · ‎08-01-2024

Hi @Rosy14 ,

Please check the ACL of operation type 'report_view' on that table. Try setting up a report_view ACL and then test again.

Also, Try to debug it using the below tutorial: Solve difficult #ServiceNow ACL issues

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