Script Action not triggering after event has been processed (scoped application)

[Tom_s Azevedo]

Hi everyone,

I've been trying - for a few hours now - to fire a simple script action when an event has been processed, and cannot get it to work.

Just to be clear, I'm working in a scoped application.

I'm firing the event like this:

var gdt = new GlideDateTime();
gdt.addSeconds(60);
gs.eventQueueScheduled('x_bsmbs_know_cust.kycren.aprovren.chairm', grKYC, grKYC.sys_id, gs.getUserName(), gdt);

The grKYC variable contains the record passed into the event. I've also tried using gs.eventQueue and the result is the same. I'm using gs.eventQueueScheduled just because I thought it could be a timing issue, so I process the event 1 minute later.

The event is being processed correctly, as shown in the image below:

The Script Action code are simple debug info lines, but they do not show up anywhere, therefore I'm assuming the SA is not firing.

SCRIPT ACTION:

gs.log("### ACTION SCRIPT: kycren.aprovren.chairman ###");
gs.log("Event param 1: " + event.param1);
gs.log("Current number: " + current.number);

So, I ran out of ideas as to the reason the SA is not being called.

Can anyone shed any light on the matter.

Much appreciated.

BR

Tomás Azevedo

[Tom_s Azevedo · Accepted solution]

ANSWERING MY OWN QUESTION:

I've realised I'm dumb and since it is an scoped application, I was looking at the wrong place for the logs. Onde I looked at the application logs, they were there.

Sorry for the unnecessary question.