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09-11-2020 03:06 PM
I've created a new subflow that I am unabled to test or publish - these options are grayed out. I'm assuming that I've overlooked a required field, but I cant figure out what that is.
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09-14-2020 05:13 AM
Hi Ankur,
I think I've found the issue. It appears that subflows require an Action in order to test/publish. My original subflow only included Flow Logic to determine a subflow output. Apparently, you cant use a subflow for only flow logic.

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09-11-2020 05:57 PM
Hello Adam,
1. Please make sure you are in the right application scope OR there is a possible option that it could be due to protection policy.
- Pradeep Sharma
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09-12-2020 12:38 PM
Hi Pradeep,
This subflow is in the Customer Service application and I was in the Customer Service application scope. I also tried recreating this subflow in the Global application while I was in the Global application scope and I get the issue.
This could be caused by a protection policy, but I'm not sure what protection policy would be applied to a new subflow created in the global scope.

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09-13-2020 09:19 PM
Thanks for the update Adam. Can you try to logout/login OR cache.do and check?
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09-14-2020 05:12 AM
Hey Pradeep,
I think I've found the issue. It appears that subflows require an Action in order to test/publish. My original subflow only included Flow Logic to determine a subflow output. Apparently, you cant use a subflow for only flow logic.