Import the user data via transform map,Here i need to assign defaut password and provide roles
I want to Import the user data via transform map,Here i need to assign defaut password and provide roles to users
Forum Posts
How to load multiple sheet using transform map
Hi All,I have an requirement to load excel with multiple sheets using transform map.Sheet 1 - Supplier(Coulmn- Supplier name, Tax ID, Details) - Target table is sn_fin_supplierSheet 2 - Details(runs automatically when Details is Y ) - Target table i...
Resolved! How to add new Module in Workspace.
We had a requirement to add Catalog Tasks module to the SIR workspace like below. Open sys_ux_list_menu_config table and search for SIR name.UX List Menu Configurations | ServiceNow (Change link as per your instance) Once you open UX list menu check...
Request Routing Logic for Business Stakeholder vs ITIL Options”
Section 01 : If User select the Only below Options user request will go to "Business Stockholder'Or Multiple selection questions. If user select any of those options or all highlight Business Stakeholder 1.Submit Bulk Requests2.Approve Requests3.Read...
How to retake a course
I failed this course (Introduction to Generative AI) during the knowledge check, so no badge for me, how can i retake it.
CSA certification
Hi, I am unable to find my CSA certification in the credential verification portal when searching with my registered email ID.Some please help how to create a case?Thanks.
Resolved! Issue with MCP–Figma Integration: UI Not Rendering as per Figma Design
Hi everyone,I’m working on a project where we’re using the MCP server and Build Agent to generate UI layouts in ServiceNow based on our Figma designs. However, after connecting MCP with Figma, the UI output produced in ServiceNow does not match the e...
JDBC Connection to Snowflake via MID Server using Key Pair / PAT Authentication
Hi All,I am trying to configure a Data source using JDBC connection from ServiceNow to Snowflake using a MID Server. Earlier, we were using username/password-based authentication, but now Snowflake has moved to Passwordless authentication methods.I w...
Rollback HRSD Plugin
We uninstalled all the applications related to HR from Store Application, is it possible to rollback the things what we uninstalled and what will be its impact?
Knowledge Article for Virtual Agent Chats
I would like to seek assistance if there is a way to determine if a knowledge article was used by Virtual Agent (in proposing a solution during Virtual Agent chats with end users) and is it possible to request to generate a report on those?Thank you
Resolved! Regarding service now csa certification vouchers
Hi everyone, I am preparing for the **ServiceNow CSA certification** and planning to take the exam soon. The certification voucher cost is quite high for me. Is there any possibility to get a **discounted voucher, promotional code, or any official pr...
Configuring response sla only to the user whole location is UK
Hii,I need to configure the response SLA where the SLA should only be created on a hr case when the user location is UK(united kingdom) only. so my confusion is what do i need to give the in the condition tab to meet this requirement.Thanks & Regard...
Resolved! Generate & Attach Editable MS Word Document (Prefilled with Incident Details) from Incident Form
I want to add a "Generate Document” button on the Incident form that creates an editable MS Word file (DOCX preferred) with prefilled Incident details and automatically attaches it to the record. I’m looking for a free, fully OOTB method without paid...
now working the client script on incident
am not gettting the client script on incident form it is showing the glide it is showing the Message "New client-scripts are run in strict mode, with direct DOM access disabled. Access to jQuery, prototype and the window object are likewise disable...
Lists and Filters task
I am having issues trying to input in the "Category" section so I can validate my task. I am following the steps correctly but every time I hit\try to add "software" it does\won't appear and just stays blank. Anyone have any suggestions that would he...