service now PDI

[Sravyadesetti]

Hi All,

I am planning for CSA certification for which i need a personal developer instance other than lab instance inside the course. So, while requesting, i am asked as in the below .What should i check before proceeding?

[Dr Atul G- LNG]

Hi @Sravyadesetti 

You can select No and move forward. There's nothing to worry about.

[Aditya_hublikar]

Hello @Sravyadesetti ,

You can select NO there is no any issue .

Here are a few tips that I personally followed while preparing for the CSA exam:

1. Review the entire eBook thoroughly. The last sections are especially important, and questions frequently appear from topics such as the Shared Responsibility Model, Encryption and Decryption, and similar concepts.

   Most of the time, people get bored reading such a big eBook. However, it is very helpful for the exam. If you have already gone through the concepts in the eBook, and the same topics appear in the exam, you can quickly recognize that those questions are from specific sections.

   So, don’t ignore the eBook—try to complete it.

   The most important parts of the eBook are the last sections, such as Security Center, Shared Responsibility Model, and ServiceNow Encryption. These sections are often overlooked, but based on personal experience, around 4–5 questions can come from them.

   Also, most of the theory and concepts in the eBook are already covered in ServiceNow prerequisite courses, so it becomes easier to revise quickly.

2. Complete the ServiceNow Fundamentals course. It helps you understand ServiceNow configurations, navigation, and the overall platform structure.
3. Review this community post as well:
   https://www.servicenow.com/community/training-and-certifications/just-passed-my-csa-certification-ex...

Also refer to this thread:
https://www.servicenow.com/community/training-and-certifications/servicenow-csa-exam-study-guide/td-...

I hope this helps. If you find this information useful, please mark it as Helpful and accept it as the Solution.

Regards,

Aditya

[Tanushree Maiti]

Hi @Sravyadesetti 

You can select NO.

There is no coding required in the ServiceNow Certified System Administrator (CSA) on-demand course.

You will mainly focus on following topics for better learning.  

• Configure Forms: Drag and drop fields to change layouts.
• Manage Users: Create accounts, assign roles, and build groups.
• Build Workflows: Use Flow Designer's visual interface to automate tasks.
• Control Security: Set up Access Control Lists (ACLs) using dropdown menus.
• Manage Data: Import data sheets and run standard reports