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Regarding Expired Voucher

Hello Guys, My CAD voucher expired in Aug 2023. Should I retake my course or can I purchase it directly from a web assessor account? If you guys know about this, please let me know.

Shyamala by Tera Contributor
  • 1737 Views
  • 4 replies
  • 0 helpfuls

Need to revert the updates done by schedule job

I have created a schedule job, but unfortunately it has updated not the correct records, which led to close 1000 plus change request, I would like to revert back the changes and erase it from audit.Is there a way to do that?

KamaliS by Tera Contributor
  • 1615 Views
  • 1 replies
  • 0 helpfuls

I am unable to link my email in webassessor account.

I am unable to link my email to my web assessor account. I resigned from my previous company but it is showing the email is already registered in your company. Now I cant log in to the company email because I do not have access, How can I register my...

Shyamala by Tera Contributor
  • 1407 Views
  • 8 replies
  • 1 helpfuls

On deleting row from MRV run catalog client script

Hi, While adding row in MRV or deleting by using 'x' or 'Remove All' I want to execute MRV catalog client and make the variable in the catalog item mandatory/non mandatory.  scenario: 1. if value entered in MRV matches criteria and the variable in ca...

sravanip by Tera Contributor
  • 1123 Views
  • 3 replies
  • 2 helpfuls

How to create the dependency choices on choice variable

In catalog items I have created two variables 1. Company Name---Type is choices  1. Company A  2. Company B  3. Company C 2. Location ------Type is choice  1. Hyderabad 2.Bangalore 3.chennai 4.Pune 5 Mumbai 6.Delhi Q:  i have selected the Company Nam...

vinod6 by Tera Contributor
  • 2261 Views
  • 5 replies
  • 0 helpfuls

Error in creating action in flows

Hi All, there is one user profile with admin role .. with this profile one is unable to create actions in flows . Any idea why? I checked all ACLs , roles with no luck. The action cannot be created in any scoped app also not in global app . Any idea ...

Hervi by Tera Contributor
  • 1961 Views
  • 9 replies
  • 0 helpfuls

Role to access group table

Which role can be assigned to the user so that the user  can access complete  Group (sys_user_group) table  in ServiceNow?

phr by Tera Contributor
  • 1475 Views
  • 3 replies
  • 1 helpfuls

Change window exceeded

Hello. Does anyone have a change process that includes extending the change window once it has begun? For example, a change is going to exceed the change window and the change assignee gets approval from the CAB to extend the window. Do you require t...