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Idea portal category is not visible on idea form.

I have a custom field in idea table called "category" reference with im_category table.when an idea is created from idea portal choosing all mandatory fields.  after creating idea, category is not showing in form. quick help would be really appreciat...

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prash4 by Tera Expert
  • 1848 Views
  • 6 replies
  • 0 helpfuls

Importing html page as Knowledge article in servicenow

Hi All,  We want to import html pages as knowledge article in Servicenow. As of now i am doing that via transform map by giving the html content in to Article body. But importing 5000 html pages is getting difficult to maintain the html content of pa...

Community Alums by Community Alums  
  • 1070 Views
  • 1 replies
  • 0 helpfuls

Regarding Expired Voucher

Hello Guys, My CAD voucher expired in Aug 2023. Should I retake my course or can I purchase it directly from a web assessor account? If you guys know about this, please let me know.

Shyamala by Tera Contributor
  • 1808 Views
  • 4 replies
  • 0 helpfuls

Need to revert the updates done by schedule job

I have created a schedule job, but unfortunately it has updated not the correct records, which led to close 1000 plus change request, I would like to revert back the changes and erase it from audit.Is there a way to do that?

KamaliS by Tera Contributor
  • 1676 Views
  • 1 replies
  • 0 helpfuls

I am unable to link my email in webassessor account.

I am unable to link my email to my web assessor account. I resigned from my previous company but it is showing the email is already registered in your company. Now I cant log in to the company email because I do not have access, How can I register my...

Shyamala by Tera Contributor
  • 1485 Views
  • 8 replies
  • 1 helpfuls

On deleting row from MRV run catalog client script

Hi, While adding row in MRV or deleting by using 'x' or 'Remove All' I want to execute MRV catalog client and make the variable in the catalog item mandatory/non mandatory.  scenario: 1. if value entered in MRV matches criteria and the variable in ca...

sravanip by Tera Contributor
  • 1162 Views
  • 3 replies
  • 2 helpfuls

How to create the dependency choices on choice variable

In catalog items I have created two variables 1. Company Name---Type is choices  1. Company A  2. Company B  3. Company C 2. Location ------Type is choice  1. Hyderabad 2.Bangalore 3.chennai 4.Pune 5 Mumbai 6.Delhi Q:  i have selected the Company Nam...

vinod6 by Tera Contributor
  • 2369 Views
  • 5 replies
  • 0 helpfuls

Error in creating action in flows

Hi All, there is one user profile with admin role .. with this profile one is unable to create actions in flows . Any idea why? I checked all ACLs , roles with no luck. The action cannot be created in any scoped app also not in global app . Any idea ...

Hervi by Tera Contributor
  • 2059 Views
  • 9 replies
  • 0 helpfuls

Role to access group table

Which role can be assigned to the user so that the user  can access complete  Group (sys_user_group) table  in ServiceNow?

phr by Tera Contributor
  • 1563 Views
  • 3 replies
  • 1 helpfuls

Change window exceeded

Hello. Does anyone have a change process that includes extending the change window once it has begun? For example, a change is going to exceed the change window and the change assignee gets approval from the CAB to extend the window. Do you require t...