Change task - unable to edit state field
Hello , I have written a business rule where change task is created automatically on insert of change request , the issue is state value can only be edited by admins . how to resolve this?
Forum Posts
Assigned to Mandatory
Remove Assigned to Mandatory in Incident while changing Assignment group Please suggest how to achieve this requirement.
Resolved! New state adding in incident form
Hi All,Variable section should visible only if incident raised through service portal but If any user raise incident through Like All-->Incident--> create new the Variable section should not visible in incident form. I have added in Section Incident ...
How Activate the SuccessFactors spoke?
how to Enable these system properties:glide.pf.rest.response_payload_max_size: The maximum value is, 10240.com.snc.process_flow.reporting.serialized.val_size_limit: The maximum value is, 16384.com.glide.transform.json.max-partial-length: The maximum ...
How to integrate third party server ewith servicenow and viceversa by using jdbc connection.
If we update anything in third party server i.e., AFSCP, it will update in servicenow and viceversa. How to do this by using JDBC Connection? Give brief explanation for this.
servicenow other products to learn
Hi, I have completed servicenow ITSM , can somebody please help me out what other products I can choose like CSM, Service portal, Virtual agent any other in demand products.
Related search results not showing expected results for open incidents.
Hi All, I am trying to identify how the " Related Search Results " actually works, as I believe it just tries to match the key words and gets the related record. However, when I was testing the same for open incidents, I had kept 3 incidents, one in ...
Catalo builder
When I open a catalog item through edit catalog builder I am getting "your are not authorized to edit this record"
Resolved! Integration
How to get the data from third party application i.e., AFSCP to servicenow bye using JDBC connection. please explain briefly how to do in servicenow instance with images.
Resolved! When a Demand is created from IDEA, IDEA Category value should be copied over to Demand record.
When a Demand is created from IDEA portal, IDEA Category value should be copied over to Demand record. i have created a reference field called 'category' in idea table using reference table as (im_category). now when a user convert idea to demand the...
Some features may not be available because the connection to NLU Service is not available. Please tr
Getting error while creating an intent
ServiceNow Learning - change from system administrator to platform user
Hello I am following the learning "Next Experience, Navigation, and Access ​Task". I opened the instance but I canot find the "platform.user". always is the the system administrator. How can I change it? Thanks
Include an visible asterisk (*) in the reference(sys_user) filed in the form.
Hi All, I need help with the requirement. In the catalog item form, I have a reference filed requested for, requested for reference from the user table. in the user table, we have (PA) accounts and normal accounts for single users. Example : (PA)abcd...
You do not have the permissions to modify this record - when trying to assign tasks in VTB
When we are moving VTB we are receiving You do not have the permissions to modify this record error. I have checked community, I found one they are asking to create a list_edit ACL on vtb table. I have created list_edit acl, however still user is r...
