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Favourites is missing for some user after update

Hi Everyone, Is there a to retrieve the favourites of the user. apparently it was dissapear. I saw some article that favourites record stored in sys_ui_bookmark.list but how can I retrieve ?1 of the option I observe is export the favourites of the us...

Variable section

Hi All,Variable section should visible only if incident raised through service portal but If any user raise incident through Like All-->Incident--> create new the Variable section should not visible in incident form.I have added in Section Incident V...

ashok17 by Tera Contributor
  • 784 Views
  • 10 replies
  • 1 helpfuls

Assigned to Mandatory

Remove Assigned to Mandatory in Incident while changing Assignment group Please suggest how to achieve this requirement. 

ashok17 by Tera Contributor
  • 376 Views
  • 8 replies
  • 0 helpfuls

Resolved! New state adding in incident form

Hi All,Variable section should visible only if incident raised through service portal but If any user raise incident through Like All-->Incident--> create new the Variable section should not visible in incident form. I have added in Section Incident ...

 Ashok by Tera Contributor
  • 328 Views
  • 1 replies
  • 1 helpfuls

How Activate the SuccessFactors spoke?

how to Enable these system properties:glide.pf.rest.response_payload_max_size: The maximum value is, 10240.com.snc.process_flow.reporting.serialized.val_size_limit: The maximum value is, 16384.com.glide.transform.json.max-partial-length: The maximum ...

subrat123 by Kilo Contributor
  • 350 Views
  • 2 replies
  • 0 helpfuls

Catalo builder

When I open a catalog item through edit catalog builder I am getting "your are not authorized to edit this record"

Jai shaik by Tera Contributor
  • 215 Views
  • 1 replies
  • 0 helpfuls

Resolved! Integration

How to get the data from third party application i.e., AFSCP to servicenow bye using JDBC connection. please explain briefly how to do in servicenow instance with images.