how add a sla task to service catalog task in flow designer . flow trigger - service catalogaction - get variablescondition - approver approves if approver approved - then - sc_task created - then sla task created i did everything but i unable to c...
I have to restrict the work notes through acls.. In this case i am using the operation is list_edit Alredy i am checked any other acls are running or not After applying this particular role user access to edit the worknotes on list view. Please s...
Hi All, I have been struggling with an issue since couple of weeks not able to understand the process to reverse the normalized value.Survey = customer satisfaction surveyquestion = Please rate overall scoreScoring is backward. Today = A - Excellen...
How to add star rating in survey form, how to do this please help.currently it looks like this required like this
How to hide incident state resolve drop down for a particular group member logins, please help in it.
I want to fetch Location data to my incident form, by using display business rule and onchange client script but this is not working. please help . Display BR:(function executeRule(current, previous /*null when async*/) { // Add your code here ...
In my own instance, "Email" in More operations "…" for RITM is correct sent email to "requested_for". But for my company instance , when "requested_for" and "opened_by" are the same person , it will send the mail to the person, when "requested_for" a...
In my own instance, "Email" not display in More operations "…" for RITM, "Email" is display for Incident.Please how can I make the compose Email display in More operations "…" for RITM? Thanks!
I have selected the requested for then auto populate the manager and country;Please find the below one's.And i am using the below scriptScript inculdes:Onchange client script:Script:var GroupManager = Class.create();GroupManager.prototype = Object.e...
Hi community, My instance just got an issue. When access to the Email Logs, I cannot see any email sent out when task is assigned to someone or put a comment on ticket (normally it should be there). I'm checking in the Events table and see some recor...
I have written an onsubmit client script with alret boxI dont want the dev address How can I remove it...??
Hi I want to send attachment through Rest Api.can anyone please help me on it .Kindly guide on how to write the rest api and business rule for it
Hello Everyone,I'm not able to access my PDI Instance because the instance got inactive, so now it is asking me to create new PDI instance, is their any way that i can activate my instance.
Hi All, Is there a possibility where the filed validation on one table and once the validation is done can we pass the data to a filed in other table .Ex: i am validating a Filed through client script using script include and glide ajax .Once the ...
