Hi, Can you please help me in the below task. "I have to create an Inbound Email Action where an email is triggered with an Excel file. Based on the records in the Excel file, new incidents have to be created. " Please help me with the complete proce...
How to make assignment group non-read only in problem table when you select category is dropdown None and assignment group is read only it selects any other category
Hi Everyone, Is there a to retrieve the favourites of the user. apparently it was dissapear. I saw some article that favourites record stored in sys_ui_bookmark.list but how can I retrieve ?1 of the option I observe is export the favourites of the us...
Hi All,Variable section should visible only if incident raised through service portal but If any user raise incident through Like All-->Incident--> create new the Variable section should not visible in incident form.I have added in Section Incident V...
Hello , I have written a business rule where change task is created automatically on insert of change request , the issue is state value can only be edited by admins . how to resolve this?
Remove Assigned to Mandatory in Incident while changing Assignment group Please suggest how to achieve this requirement.
Hi All,Variable section should visible only if incident raised through service portal but If any user raise incident through Like All-->Incident--> create new the Variable section should not visible in incident form. I have added in Section Incident ...
how to Enable these system properties:glide.pf.rest.response_payload_max_size: The maximum value is, 10240.com.snc.process_flow.reporting.serialized.val_size_limit: The maximum value is, 16384.com.glide.transform.json.max-partial-length: The maximum ...
If we update anything in third party server i.e., AFSCP, it will update in servicenow and viceversa. How to do this by using JDBC Connection? Give brief explanation for this.
Hi, I have completed servicenow ITSM , can somebody please help me out what other products I can choose like CSM, Service portal, Virtual agent any other in demand products.
Hi All, I am trying to identify how the " Related Search Results " actually works, as I believe it just tries to match the key words and gets the related record. However, when I was testing the same for open incidents, I had kept 3 incidents, one in ...
When I open a catalog item through edit catalog builder I am getting "your are not authorized to edit this record"
How to get the data from third party application i.e., AFSCP to servicenow bye using JDBC connection. please explain briefly how to do in servicenow instance with images.
When a Demand is created from IDEA portal, IDEA Category value should be copied over to Demand record. i have created a reference field called 'category' in idea table using reference table as (im_category). now when a user convert idea to demand the...
