Catalo builder
When I open a catalog item through edit catalog builder I am getting "your are not authorized to edit this record"
Forum Posts
Resolved! Integration
How to get the data from third party application i.e., AFSCP to servicenow bye using JDBC connection. please explain briefly how to do in servicenow instance with images.
Resolved! When a Demand is created from IDEA, IDEA Category value should be copied over to Demand record.
When a Demand is created from IDEA portal, IDEA Category value should be copied over to Demand record. i have created a reference field called 'category' in idea table using reference table as (im_category). now when a user convert idea to demand the...
Some features may not be available because the connection to NLU Service is not available. Please tr
Getting error while creating an intent
ServiceNow Learning - change from system administrator to platform user
Hello I am following the learning "Next Experience, Navigation, and Access Task". I opened the instance but I canot find the "platform.user". always is the the system administrator. How can I change it? Thanks
Include an visible asterisk (*) in the reference(sys_user) filed in the form.
Hi All, I need help with the requirement. In the catalog item form, I have a reference filed requested for, requested for reference from the user table. in the user table, we have (PA) accounts and normal accounts for single users. Example : (PA)abcd...
You do not have the permissions to modify this record - when trying to assign tasks in VTB
When we are moving VTB we are receiving You do not have the permissions to modify this record error. I have checked community, I found one they are asking to create a list_edit ACL on vtb table. I have created list_edit acl, however still user is r...
Glide record
How to print 5 active incident tickets
Script to compare 2tables and get the results
I have written script to compare 2 tables(staging & target) and get the results matching different conditions for 2 different tables. i'm getting the output if i use setLimit(5000), But i'm not getting results if i run without setLimit functionality ...
Resolved! What Permissions Are Required to Edit a Custom Template
What permissions are required to adjust a ServiceNow knowledge template?One of our designers claims that each field must have its own heading field as well. My manager prefers to have the contents field but not the field label.I would like to know th...
End Impersonation in Portal
End Impersonation in portal is Possible?
User Table
Hello Team,i need to update time zone of all active users as depend on country. can anyone help me out how to processed.as all the users with Netherlands country should update there time zone Europe/Amsterdam
Resolved! Portal Impersonation
In Portal Impersonation is Passible? If It is What is the flow
Occurred issue when entering into Standard Change request.
Hello everyone,My issue is, when I impersonate the user who contains the ITIL role, and I try to enter into the Standard change request it was saying as not authorized. Please refer the below screenshots.This is the standard change request page. Whe...
button in the incident saved and closed
Hey! I need to create a button in the incidentcalled save and closed and its purpose is that I go into the incident form and then I change something and then I want to save and after the save it goes out of the form to the list of incidents, it's not...
