Hi All,Variable section should visible only if incident raised through service portal but If any user raise incident through Like All-->Incident--> create new the Variable section should not visible in incident form.I have added in Section Incident V...
Hello , I have written a business rule where change task is created automatically on insert of change request , the issue is state value can only be edited by admins . how to resolve this?
Remove Assigned to Mandatory in Incident while changing Assignment group Please suggest how to achieve this requirement.
Hi All,Variable section should visible only if incident raised through service portal but If any user raise incident through Like All-->Incident--> create new the Variable section should not visible in incident form. I have added in Section Incident ...
how to Enable these system properties:glide.pf.rest.response_payload_max_size: The maximum value is, 10240.com.snc.process_flow.reporting.serialized.val_size_limit: The maximum value is, 16384.com.glide.transform.json.max-partial-length: The maximum ...
If we update anything in third party server i.e., AFSCP, it will update in servicenow and viceversa. How to do this by using JDBC Connection? Give brief explanation for this.
Hi, I have completed servicenow ITSM , can somebody please help me out what other products I can choose like CSM, Service portal, Virtual agent any other in demand products.
Hi All, I am trying to identify how the " Related Search Results " actually works, as I believe it just tries to match the key words and gets the related record. However, when I was testing the same for open incidents, I had kept 3 incidents, one in ...
When I open a catalog item through edit catalog builder I am getting "your are not authorized to edit this record"
How to get the data from third party application i.e., AFSCP to servicenow bye using JDBC connection. please explain briefly how to do in servicenow instance with images.
When a Demand is created from IDEA portal, IDEA Category value should be copied over to Demand record. i have created a reference field called 'category' in idea table using reference table as (im_category). now when a user convert idea to demand the...
Getting error while creating an intent
Hello I am following the learning "Next Experience, Navigation, and Access Task". I opened the instance but I canot find the "platform.user". always is the the system administrator. How can I change it? Thanks
Hi All, I need help with the requirement. In the catalog item form, I have a reference filed requested for, requested for reference from the user table. in the user table, we have (PA) accounts and normal accounts for single users. Example : (PA)abcd...
