Reports side to side auto refresh on a dashboard

[orlnav]

I created a dashboard with 2 reports side by side, one report has the option for real-time refresh, but the other does not provide that option, I need both reports to be able to perform real-time refresh so that they be in sync. 

[Dr Atul G- LNG]

Hi @orlnav 

Earlier we have this feature, to auto refresh dashboard but now it has been removed. You can use some browser based extension to keep it refresh

[orlnav]

Thanks for your response. Blow is a sample of the dashboard, the report on the left side has the option for real-time refresh and that works but the report on the right side does not have the option to set real-time refresh, sample below.

[Dr Atul G- LNG]

Hi @orlnav 

https://docs.servicenow.com/bundle/washingtondc-now-intelligence/page/use/dashboards/task/configure-...

https://www.servicenow.com/community/developer-forum/dashboard-automatically-refresh/m-p/2797068

• Get a browser plugin that can refresh the browser - hence also the dashboard will be refreshed e.g. "auto refresh plus" for google Crome.
• look into to create a workspace instead of a dashboard. As far as I recall (can't find the documentation), the workspace can handle auto refresh. 

https://www.servicenow.com/community/itsm-forum/auto-refresh-capability-on-dashboard-no-web-plug-in-...

[James Chun]

Hi @orlnav,

How did you configure the report that doesn't allow real-time refresh? I am assuming it's different to the other one.

I believe there are only a few types that support real-time refresh:

Real-time updating is available only for single score widgets that use the Count aggregation

https://docs.servicenow.com/bundle/washingtondc-now-intelligence/page/use/dashboards/task/enable-rea...

Cheers