Forecasted data
As a project manager, how do I find my forecasted dollar amounts to include resource plan dollars?
Forum Posts
Idea portal: where are comments and vote counts stored?
Hello While testing out the Idea portal, I initially thought that the comments made on the ideas were stored in the Activities field on the Idea form itself. Turns out they are not there. Where are the comments from the Idea Portal stored? Also, wo...
Interested in a ServiceNow SPM Benchmarking and Knowledge Sharing Opportunity?
Hello community,I hope this message finds you well. We are interested in connecting with other Strategic Portfolio Management (SPM) users to organize a benchmarking session focused on knowledge sharing, current/best practices, obstacles, etc. Hoping...
Set percent_complete based on task completion
I know OOTB ServiceNow currently has the percent_complete field to calculate based on the # of days completed within the project tasks. For me this isn't optimal and isn't an accurate reflection of a project completion percentage. It looks like the...
Enhancement Workflow - Is this still recommended?
Is the Enhancement workflow still recommended to implement if we have not yet implemented? We are looking for solutions for requests that do not require a Project Manager, but multiple teams will be needed to complete the request.
Add stories to a release
Hello, I created a change request and under description I listed stories that all go under that change request. I created a release for my upcoming sprint and clicked on the stories tab then clicked on edit. I searched the name of my first story on...
Resolved! What role does Business Analyst in implementation?
Greetings,I would be a playing a role of Business Analyst , please give your invaluable inputs ( start to finish of a project).Best,Satz..
Project Status Reports Import from Excel
We have a request from Project Managers to be able to document their project status updates in Excel and then import into ServiceNow. I've tested using the import function for the project_status table; in the list view, I added the related fields [pr...
New Project Workspace blank page
Hello, Last week we performed a clone and upgraded dev environment to Vancouver.We have now noticed that the New Project Workspace (which was working fine) is showing a blank page when selecting a project: I have taken several actions to try to solv...
Customization on Resource Reports under Resource Management
We have a client requirement where the Resource reports should be filtered based on the current logged in user.When the group manager from the group selected in the Resource reports logs in, the resource report should be displaying the data for the s...
[Investment portal] Custom field icon not displayed
Hello everyone, I created a new field in the status report table and I success to add it in the investment portal but the icon does not follow. I would like to replace the value "Green" to the icon like others fields. See screenshot. Thansk ! FF
Customization of the Resource Reports in Resource Management
We have a client requirement where the Resource reports should be filtered based on the current logged in user.When the group manager from the group selected in the Resource reports logs in, the resource report should be displaying the data for the s...
Resolved! How to make the project time sheet category mandatory in the time sheet portal after clicking add to time sheet from the task list
After clicking add to time sheet from the task list, an entry is created. The project time category drop down is not required and defaults to None when the time card is saved. Looking to make that drop down mandatory. Please advise. thanks
How demand score is calculated
Hi there! I'm confused about how score is calculated in demands. score = ((10-risk)+(10-size)+value)/3 is what I expect that happen but...it's not what happened in my PDI: T-shirt size Medium is equal to 4 so...((10-4.36)+(10-4)+2.67)/3)=4.77 and ser...
Adoption Service Module - Washington
Hi All,I'm exploring the functionalities of the Adoption Service Module, Washington release for my company.The use case is related to users with Project Management permission, accessing their project in workspace and classic view.Such users need to h...
