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Demand Workflow

I was looking into the demand workflow, and had to make alterations to the same, including the approvals. I was wondering which workflow will be followed by the demands that were created before the changes were made and are not in the closed state.  

Items disappearing from the backlog

We use Request Items for intake of enhancements. I setup a triage board to be able to pull this in as part of the backlog. Management wants us to close the requests once they are put connected to a story. The problem is once your close the Request It...

Agile Projects and Using Project Templates

Hello!I am looking for guidance on using Project templates to create an Agile Project to manage our SN Platform upgrades and Patch installs. We just created 2 Project Templates to manage the 2 types of SN upgrades I mentioned above. The Project Templ...

JeremyHoffman_0-1704981930260.png JeremyHoffman_1-1704982193601.png

Resolved! Printer friendly version - currency changes

Hi, On the projects, we have created a view with only few fields required along with two custom numeric fields to capture the project actual cost (to be manually entered by the PM) The view shows the amounts in system currency correctly but for few u...

Shri3 by Tera Expert
  • 320 Views
  • 1 replies
  • 0 helpfuls

Project reporting by goal

Hello All,  I have a requirement to produce a report that allows the users to see all project records associated to goal.  They do not have the goals framework plugin enabled, but only using the base project to multiple goals relationship.   Any idea...

Chris108 by Tera Contributor
  • 417 Views
  • 1 replies
  • 0 helpfuls

Enhancement and stories in Agile Development 2.0

How to carry forward an enhancement to next sprint? I see a story gets created automatically when an enhancement is taken to the agile boardIn my scenario, I have an enhancement which might take 2-3 sprints for completion. When I am creating an enhan...

SreejithR by Tera Contributor
  • 1346 Views
  • 1 replies
  • 1 helpfuls

Items disappearing from the backlog

 We use Request Items for intake of enhancements. I setup a triage board to be able to pull this in as part of the backlog. Management wants us to close the requests once they are put connected to a story. The problem is once your close the Request I...

Read-only role to view project status reports

Hi, My company has Servicenow-SPM , UTAH realease (and also ITSM). We have started using SPM 4 months ago.We would like certain project stakeholders to be able to view project status reports without being able to edit / modify projects.  Our integrat...

WernerH by Giga Contributor
  • 1458 Views
  • 4 replies
  • 2 helpfuls

Cannot create Project Budget on Subprojects

I have a top project and subprojects below it. The problem is that I do not have the possibility to create a project budget in the subprojects (related links) and I also have the project budget tab available in the related lists. As soon as I decoupl...