Resolved! How Clarity ID is related to Epics in Agile development 2.0
Hello Everyone I would like to know what is Clarity ID in ServiceNow Agile development 2.0 and how it is related to Epics Appreciate your response
Forum Posts
Strategic Planning Workspace: No roadmap milestones
Hello community!We have recently created a few milestones on one of our roadmaps however these are not showing despite being available within the sn_milestones_milestone table: User's roles contain the following which I believe should allow visibilit...
Resolved! Once Resource plan is allocated the cost plan is updated with default rate from system
Hello All,When a Resource plan is requested for specific group with hourly rate as $200 for 100 hours the planned cost is $20K on the Resource plan.A cost plan record is created with total planned cost as $20K.Once the Resource plan is "Confirmed an...
Goal Framework and Targets
We have enterprise goals that have targets that are stated as a target, below threshold, threshold and max. Is there a way to enter all those numbers on each target entry? Would that be a lot of customization?
Connecting SPM to Tableau
Hello, My platform team is telling me that there is more than one way to connect SPM to Tableau. Curious to learn what is recommended and what to stay away from. Thank you in advance!
Can you limit voting to only certain users/group in the idea portal?
For example, is it possible to only allow users in a leadership/stakeholder group to vote on ideas, instead of everyone in an organization?
Deleting Demand Records
One of the most frequently asked questions by customers in Demand Management is how to delete demand data — especially the demo data and some times demands which are past the Screening stage. In this article we are providing a script which can help y...
Resolved! Script to remain leading zeroes of a number in pre-export script
Hi Community, I'm facing an issue with the string type field which is removing the leading zeroes of a number when exporting report to mid server in csv file format.Example, the employee number 00123, after export the report to mid server using expor...
Report for all project tasks assigned to a user
Hello, I am looking for guidance on how to create a multi level pivot report that details the active project tasks assigned to a user. I created a database view the links the following tables: pm_project_task, time_card, and time_card_daily. The repo...
Resolved! If anyone can let me know the meaning of this Ref Qual ?
Hi, If anyone can let me know the meaning of Ref Qual in Comments field?Condition - "Roles is itil" and "Active is true" states that in List view search Users with itil users are visible in the list. Thanks & Regards,Vaishnavi
Resolved! What role is required to manage the Backlog and Sprints in Agile module?
Some of the features are grayed out for me and I cannot figure out what role is required for me to fully administer my Team's backlog, sprints and all Agile module configs.
How to capture demand survey response on demand work notes?
I have a requirement where client wants to have,Capture the Demand Survey responses and add them to the Demand - Work notes sectionCapture the Risk score changes history on the Demand - work notes sectionRisk score:
To remove apostrophe on the leading number
Hi Community, Currently I'm facing issue where some of the employee number having apostrophe at front of the number e.g '1234But some of employee number there's no apostrophe. How to write a script in background script to remove the apostrophe at the...
Resolved! How to revert script in Scheduled export (pre export script)
Hi Community, I've mistakenly update script to wrong table. How to revert the updated data in the table ?As it is not capture in update set, I unable to rollback the script.
Zero value is not visible when export report to CSV format
Hi community, currently we want to do export set to drop file to mid server. We have case where employee number initial with number 0. When the system export the file as CSV to mid server, the 0 is missing from the file. As I know, we need to put apo...
