I Have created one rate model where i have added 2 attribute s, 1st priority attribute is for group that if user is member of that group "A" then it should not check that 2nd priority attribute and simple assign the cost which is mentioned in 1st att...
I have created one attribute for location.Second attributes needs to be created on the bases of Group. Basically rate model first check the group attribute and then check the location. However i have created one attribute for location one but when cr...
Hi Team If any one can helo me some of the key metrics and KPIs that can be generated out of Demand , Project and User stories. Also I would like to know is there ay possibilities to get the data on how many demands got convereted into user stories o...
Hi, Someone can provide the few use cases/ examples on Demand - Operational category. Generally, we use ITSM ICP modules for operational activities. Thanks,
I want to set up dependencies between projects.If you set up projects for Parent and Child in the Planned Task Relationship table (planned_task_rel_planned_task), you think you can set up dependencies, but if you put a project in one of them, the oth...
Hi. When using the visual task boards you can add labels. How can I add those labels to the actual task record, so I can also see them when opening the task? I.e. SAFe features or stories? It is not so usefull adding a label if I can only see it on ...
Hi, I would like to pre-fill an HTML field with a table for my users to complete. I've added the HTML code for the table in the "default value" tab, but the field remains empty. Could someone please provide step-by-step instructions on how to properl...
Hello! Currently in ServiceNow, the "Actual Duration" on a feature cycle time is calculated by taking the difference between the moment a feature is moved to an "In Progress" state and the time it is marked as "Completed," essentially calculating the...
Hi there, I'm trying to implement 'Resource Management Workspace' and I noticed I need to enable a particular system property that is part of 'Project Workspace' app (sn_pw.enable_resource_planning) in order to show the related list "resource assignm...
Hello community, I am seeking an advice. Customer is transitioning to a new Project Workspace. Given the Demand form still uses the classic UI and any reference to the project, opens the project in the classic UI, this creates an inconsistent experie...
We are going live with SPM soon and trying to determine how the status field on the sn_align_core_planning_item and extended tables is updated. By default, it's not delivered on any of the form views and while I can make it available to my users to m...
To create a Project there is a UI page named create_projectUsed <g:dialog_buttons_ok_cancel ok="return makeChanges()" ok_type="button" cancel_type="button" /> this macro for showing OK and CANCEL buttonNow I want to hide CANCEL button only...Where sh...
Hi Community! Does anyone knows where and how I can disabled the button on the Time Sheet Portal?In a long run, I would like to create a query to only allow to copy active tasks but for a short term, I would like to disable it and I cannot find it. P...
Hi All,We are using ServiceNow to manage our projects and demands, and I’ve encountered an issue during the demand-to-project conversion process.When I create a demand, I can add a resource plan that generates a cost plan of type Labor Capex. Additio...
I would like to know how to disable the option to delete project from the planning console(new version) in sandiego