[Playbooks] Update set of playbooks contains multiple updates by system in different scope
I have multiple system updates from different scopes in my US containing playbooks development, if you had such an issue, how did you handle it?
Forum Posts
Resolved! Gantt chart examples you are proud of
Share with me here your favourite Project Planning example done simply in SPM.
Bridging the Gap Between Smartsheet and ServiceNow SPM
Many teams use Smartsheet for project planning and ServiceNow SPM for operational execution, demand management, project records, tasks, status reporting, and governance. The challenge is that when these systems are not connected, teams often spend t...
Planned Internal (Opex) Cost
For resource assignments, in order to create the cost plan, we use the "Generate Labor Costs" when they are first created, and then again if the hours on the RA go up or down. Where can I tell if the hours increased/decreased on a RA so I can ensure ...
Behavior of Value field when Assessment Required is false in Demand record
In ServiceNow Demand Management, what is the out-of-the-box behavior of the Value field when Assessment Required is set to false? From the documentation, it looks like the Value field is part of Assessment Data and is normally calculated from assessm...
Best Practice for Cost Splitting / Allocation across multiple Entities (BUs/Departments) in SPM?
Hi Community,I am seeing a recurring requirement across several projects: the need to distribute/split project costs across multiple entities (e.g., Impacted Business Units, Departments, or legal companies) based on a predefined percentage.For exampl...
Resolved! Can SPM have read-only access without requiring a license?
Our PMO was asking if business leads could have read-only access to SPM. We're fairly limited in our licensing and are keeping those limited to the Project Managers primarily. Is there a way to allowed non-licensed users read-only access to SPM so t...
ServiceNow SPM - Export Project details in Excel
Dear Community Members, In ServiceNow SPM (Project Workspace), In details We have OOB capability to Export Project (Context Menu) which can export Project details in the form of excel . I have created a new custom field on project which I want to ex...
Resolved! Setup Portfolio Planning Fiscal Calendar
Hi, I have an issue showing Fiscal Calendar 'Plan start period' and 'Plan end period' when I select Fiscal as calendar type when I am creating a Portfolio Planning. Does anyone have an idea why this is occurring? Thank you
What is the run_calc_brs field for?
Trying to figure out what this field is supposed to be for. Noticed that it is part of the Planned Task table and is defaulted to true meaning that there are several business rules that rely on this field to be true are always running, most notably ...
Freeze Timesheets Dynamically
Recently, I got a requirement where I need to freeze timesheets every month, but with a twist: the deadline for regular users had to be different from the deadline for their managers.This is a common but tricky challenge for any organization. A simpl...
Resolved! Changing the activity stream icon color in workspace
I’m attempting to change the activity stream icon color in workspace using the field attribute, but I can’t get it to apply for custom journal input fields. It does work for work notes, so I’m trying to confirm whether this attribute is limited to th...
Resolved! How do I hide fields in a table
I am wanting to hide "is it a travel laptop" until "Yes" is selected in "Is this a laptop". How do I hide the field unless the condition is met?
Populate Budget column on Project Workspace
We are trying to figure out if the Budget column within the financial tab in the Project Workspace can be recalculated. Right now we understand that the budget is grouped into two cost type and expense type based on the Budget allocation attribute wh...
Resolved! Unable to allocate Budget in SPM Project
I created a project and entered a budget under the Project Budget tab, which is reflected in Project → Details → Budget Cost. However, when I navigate to the Financials tab, the budget value appears as 0.I have tested this with different roles, inclu...
