Resolved! Project Phase vs State
Can anyone explain the difference between Project States and Project Phases? It seems that there would be a consistent tie between these, but I can't figure out why they are separate... seems redundant?
Forum Posts
Resolved! How do I create a report to show project completion over time please?
I want a report to show projects progress over time. I can get project percent complete at a given point in time but not to show progress over weeks or months. Is the history of project percent complete stored in a ServiceNow table that I can u...
Automate the project phase change process
Hi there! I found a solution in order to automate the phase change when I change the project state. I just went to the corresponding process flow and set the conditions with the state values insted of the phases (on pm_project table):sys_process_flow...
Cost Plan Actuals not showing in Project "Actual Cost" field
All, I have a situation where I have a an actual cost entered in a project's Cost Plans (in the field Total actual cost). But when I view that project in the project table, the "Actual cost" column still shows $0. Is there a job or action behind th...
Resolved! Set up a triage board in SAFe
Product documentation to 'Set up a triage board in SAFe' step 3 'select Triage board', there is no Triage board option. I have scrum_product_owner role, what am I missing?
Resolved! Best practices concerning demand management
Hello, We are considering using demand management. In that regard i have 2 questions : 1- What is the recommended organisation needed to support this process : Our IT direction is organised by technologie (SAP, O365, ServiceNow etc...), what is the b...
Does ServiceNow has an OKR plug-in?
Hello all! We have a client that uses ITBM, and a custom application to track KPI´s and OKR´s on their organization. This works fine, they take SAFe information of Epics, characteristics, user stories and make some nice dashboards on a custom made ap...
Discount Rate % and Internal Rate of Retunrs %
Got the message as below when cost plan is added. How Discount Rate % and Internal Rate of Retunrs % and Net Present Value are calculated? And why it did not calculate for below example?
Resolved! Cost Plan vs Project Budget
Hi, What is the exact difference between a cost plan and a project budget? Can a cost plan be converted into a project budget? Kind regards, Mathias
How do you automatically calculate the % complete for project tasks in the planning console?
Currently we have to manually calculate and populate the % complete on project tasks in the planning console. How do we automate this?
RoundOff Property on Planned hours in Resource plan & KB0959650
Hello Community, I can see Planned hours in Resource plan is taking round off value, if the given input is 7.43 hours it is considering 7 hours, which is not expected by our client, I have gone through Community and knowledge articles, where it says ...
List of roles, groups & personas in ITBM
Can i get the list of roles their groups and personas involved for those groups. Like the below format please,
agile board- sprint tracking
Hi All, I am pretty new to this agile board. recently one of the user informed that the when a story card is clicked from the agile board, the popup window used to display two tabs one showing the story record and other with orignal task record(eg:i...
Email Project status report, add
Hello has anyone created a way to send/email project status report to certain users Ive seen a field added like Report Recipient field to Project status form along with a UI button to "email status report" which would email out status report not sure...
End date should not adjust when we change the start date
Hello All, I Need help on this issue in project task table Consider 'start date' and 'end date' are filled with one month difference when you change the 'start date' to 15 days near to 'end date' then automatically it is extending the 15 days in 'pr...
