I have resource roles and all roles have their hourly rate set to $0:However, when I create resource plans, their are still costs that are being calculated:My assumption is that if all of my hourly rates are set to $0, shouldn't all of my planned cos...
Most fields in Jira come across to my Agile Board story, but nothing goes back to Jira when i update a ticket in SNOW. I have tripled checked my connections, maps, fields etc.. nothing comes across back to Jira. Thoughts?
Hi @Namita Mishra, We have been using ServiceNow Demand and Portfolio Management and are interested in understanding how other institutions are using the two categories within Demands. Currently you have two options. Strategic and Operational. I hav...
Hi SNow Experts, Is there a way to make Project Name and Description visible on the Time Card Form View, just like in the screenshot, for every user that puts their time in via Time Sheet Portal? Please advise; thank you.
Is there a way to have multiple assignment groups in one Sprint in Agile Development 2.0?Also, is there a way to build story templates in Agile Development 2.0?
Hello @Rajesh_Singh , all,In our current process, only the program managers can create a project and can give the GO to start it. Today, with the OOTB configuration, there is no control in the tool for managing/controlling the change of State .Do we ...
Hello, our company uses SNOW for multiple purposes. One of them is internal (=internal topics) as well as external project management (=for external customers). We now want to improve the cooperation on project-level and therefore activate the applic...
Every customer asks "What are the benefits?" or "What value do you add?" and wants reports, statistics, or proof. So, How do you accommodate them?How can one show that a specific story contributes to a particular benefit or value?How can one assign o...
Hi all, Our IT Governance team has requested to add additional demand types to the drop-down. These would fall under Strategy category. They have requested to add the additional types as listed below for IT Governance evaluation and reporting purpos...
We need to restrict project manager so that they can only view Projects created by them. For example If Steve and John both have it_project_manager role we want to restrict steve from viewing Project created by John. Similarly, we want to restrict Pr...
Hello, When you setup a VTB with lanes for team members, up top, it shows the total cards in each lane. Showing more card info shows the points assigned to each story. However, it would be super helpful to see total points in each lane. This is true...
Hi everyone! I was wondering if it was possible to modify the settings on the planning console to be able to indicate weeks or months at the duration field instead of only days (as I have it configured right now). How can I make the change if this is...
HelloHas anyone added the functionality to generate the IDEA# when the end user submits the idea from the Idea Portal?I have a request to add this #so that its generated when the user clicks Create an Idea button..so that the user would get the messa...
Hi, I would like to add a 'Before Query Business Rule' to control user's access to Demands by their Business Units. So each users belongs to a specific Business Unit. I have add a reference field for Business Unit in the form of a user. So let us im...
The system generate the expense line automatically without typing anything in expense line. It's really weird since no any action be conducted in the system. Condition is the expense line is created according to one cost plan, the cost plan is the "e...
