Resolved! Demand Process flow
Hi, Could you explain me how Servicenow do to swich between "Complete" and "Deffered" in the process flow ? Regards
Forum Posts
Need to display email script information in a table format for the notification?
Hi All, I want to display to display email script information in a table format for the notification?, this notification basically trigger when fields(termination value , contract termination) changes Email script : if (event.parm2 == "contract_ter...
Create aging report of Demand by State
Hi there, I was asked to create aging report of Demand by State. What is aging report actually. I couldn't see any module like that in the instance. Please help me in creating and let me know if this can be done with OOB.
Project Budget - Approved Budget with a multi year project
Once a project has an approved budget, we only need to track the actuals against the overall budget. I want to know how other people are handling this from a tool perspective. Is it necessary to update it every fiscal year? Let's say we started wi...
Migrate an entire Project (all Related_List data) to a different instance
I need to migrate one Project in its entirety to a different instance. This should include the data from tabs like details/Financials/Notes as well as tall the related_List (such as Tasks, Resource_Plan, Cost_Plan, Risk, Issue, Actions, Decisions, Ex...
Actual Dates in the Future
Is anyone else contending with the issue that Service Now PPM permits actual start and actual end dates to be in the future? This stems from the workflow where the Actual date is populated by the Planned date when the project task state changes. I...
Filter tasks on time sheet portal group task tab.
I want to see only particular task type in a particular state to be showing up on time sheet portal Group Tasks Tab. I found that there is a script include "TimeCardGroupTaskSelector" called in the task selector widget. I tried adding code to the enc...
PPM allocation spread of hours in resource plan with a past start date
Good morning, I am having an issue understanding how ITBM/PPM allocates hours when creating resource plans with start dates that are in the past. Situation: I create a new "user" resource plan and I assign a start date of 2021-10-01 and an end ...
Resolved! can you copy a story?
Is there an easy way for a user to copy a story? We have stories for testing in each environment that are almost the same except for the environment descriptions. Would be nice if we could just copy the story and edit. Any help is appreciated. Rich
add field to LIST LAYOUT
Hi Team, This is regarding the one concern that I want to cross check : I want to add one field in a list view via list layout. But While I am doing that I am receiving the below message on the tool."You have personalized this list with the list mec...
Resolved! Nested portfolios
Requirement:- Customer requested to arrange portfolios in parent-child relationship, so it would be easy to navigate portfolios, while populating it in demand/project record. Similar to what you already see for "category" field on knowledge article. ...
Resolved! When will the Net present value field gets a value?
Hi there, There are few currency fields under Financial tab of a Demand form. Of those some currency fields are getting updated based on cost plan or benefit plan or resource plan. But the field Net present value doesn't get any value. When do it get...
Resolved! Approved Start Date and Approved End Date in Project
We are in the midst of upgrading from Madrid to Paris. Understand that there are 2 new fields: Approved Start Date and Approved End Date in Project. However - just curious - for those existing projects, where will the Paris version pluck the value ...
Create incident from scheduled job
Hiyesterday Chuck started me ok with this script:var rec = new GlideRecord('u_infrastructure_certificates');rec.query();while (rec.next()) { var now = new GlideDateTime(); var gdt = new GlideDateTime(); gdt.setValue(rec.getValue('u_cert_exp...
