Auto Save Planning Console
Is there an option to auto save in the planning console part in SPM? the guys keep getting caught out and end up losing work.
Forum Posts
Resolved! SOFT & DEVSUP Templates
Hello, I want to create a template for SOFT and DEVSUP, each has its own unique phases. I have found some information on templates, but I can't find any information with step-by-step instructions. Can anyone help please? ThanksMatt
Resolved! New Project Workspace - Unexpected Behavior of some Business Rules
Has anyone noticed that the business rules don't behave as expected in the new Project Workspace? For example all rules that contain the command "current.setAbortAction(true)" cause problems since script include "ProjectWorkspaceSaveApi" throws an er...
Resolved! Resource Assignment and rate calculation
There are 4 places where we can record rates for resources: 1. Rate model and Rate lines 2. Rate on Resource Role 3. Rate of Resource Group 4. Default Rate system property On top of that we have a rate over ride (which is simply over rise a rate whe...
Custom filter on shopping hub servicenow
Hi Team,I would like to create a custom filter similar to the Type filter, which will be applied to either the Supplier table or the Category table. This filter should have two selectable values, such as A and B. When a user clicks on one of these va...
Is there a possibility to print Gantt Chart from the Project Workspace?
Hello Team, Below is the screenshot of the New Project Workspace, I don't find any option to export/Print the Gantt Chart. Old Planning Console: In this we have an option to Print the Gantt Chart. Do we have any other option to get an export/ p...
Change Gantt bar colours in new "Project Workspace"
Is there any way to customize / configure the colours used when drawing the Gantt bars in the new UI "Project Workspace" Gantt? I see two use cases that I would like to be able to cover: a) Colour the bars dependent on some property of the task. E.g....
Timesheet Portal Time Categories (Other tab)
Hi! What are the OOB time categories listed in the "Other" tab of the timesheet portal? The SN docs does not include the full list of OOB categories. This is what SN Docs has, but I believe Appointment was also on the list. Please confirm. Thank you...
Kicking off the ServiceNow Project Management Journey
Hi Everyone/PMs, Aspiring ServiceNow Project Manager here. I have some questions please:What are the best first steps you would recommend to break into ServiceNow project management field (certifications, experience-building tips etc.)? Also, does an...
PI Planning using sharable views in EAP (Enterprise Agile Planning)
Hello All,could use some help if we are planning to have an option to either sharable views within the Planning Board Personalized panels in EAP. Customers really like that EAP allows us to choose metrics and indicators to be shown on cards so that ...
Project Workspace New Modal Confirm Button
Hi community,We are facing an issue in the project workspace. After clicking the "New" button, a modal opens. If we don’t fill in the mandatory fields and click "Confirm", it starts loading but nothing happens.Has anyone encountered this issue before...
Resolved! Project Workspace status report - add custom field to the "Status History" dynamic content
Hello Community, On the new project workspace, Status Reports are built on doc templates, utilizing dynamic contents. I would like to add a custom field to the Status History block of the status report, but only the ootb fields are showing up while i...
Resource Management Report for Requesters
Good Afternoon, We've been asked to provide a report/dashboard where people who have submitted resource requests can to and check on the status of their requests. We are using primarily the RMW. Is there an OOB report already available? TIA
Resolved! Manage Stakeholders List
How does everyone manage the stakeholder register list? We maintain a list of stakeholder based on portfolio. however when demand manager/ project manager add a new stakeholder to their demand/ project, the new stakeholder is rolled up and saved at ...
Unable to setup Enterprise Agile Planning
I am testing out Enterprise Agile Planning in my PDI, but when I access Strategic Planning Workspace I only see "Select a menu item to start". I have confirmed that the Enterprise Agile Configurations are Active screenshot below. I have also confirm...
