Changing Phase Names
Hello! How can I change the names of the phases in SPM? I've been going round and round in circles trying to find the answer!
Forum Posts
Resolved! Personalize function on Portfolio planning workspace doesn't list all parameters
Personalize function on Portfolio planning workspace doesn't list all parameters on the demand / project screen. For example, in the demand creation screen, there are fields such as "Investment Type", "Investment Class", "Impacted Business Unit", etc...
How can we enable Email Composer in EAP?
I want to enable Email Composer (Docs - Communicating via email in Workspace) in EAP so that my teams can keep email communications related to Features and Stories in those records. The article I linked to shows the feature, but it doesn't explain ho...
How to Integrate Agile Development with Resource Management for Sprint Planning in ServiceNow?
Good morning,I'm currently setting up Agile Development in ServiceNow to manage our sprint planning, and so far, the Agile configuration is working as expected.Now, I’m trying to achieve the following:• When a Scrum task is assigned to a user, the e...
View options in "jump to section navigation" in sn_align_core_demand
Hi @Namita Mishra, The way we have "View" option in the dmn_demand record in the Strategic Planning Workspace's(SPW) jump to section navigation(three vertical dot), why do we not have it in the sn_align_core_demand record in SPW's jump to section nav...
Intangible benefits
Dear Community folks, Just checking how do you guys compute Intangible benefits i.e., Non Monetary benefits. How does that compute to Net Present Value in ServiceNow. RegardsAkhila
How to link a subproject to an existing project within the project workspace
I would like to know how to link a subproject to an existing project within the project workspace.I understand that I can link them by selecting the subproject tab from the following screen and creating a new one, but is it not possible to link them ...
Resolved! Is Business Relationship Manager roles usually taken by Product Owner of Business analyst
Hi Community,According to the SN definition in demand management process, BRM is defined as "The Business Relationship Manager is responsible for maintaining a positive relationship with customers, identifying customer needs and ensuring that the ser...
How to make a field mandatory and apply ui policy in status report
I have a requirement to create a new field in status report in project workspace and field should appear if health is yellow or red.. how to acheive
Project Workspace view for project tasks
Hi Everyone,while accessing the project task form on project workspace, i'm getting an error : i checked and found this :The message - 'This form has not been configured for Workspace. To edit the form, select a different type of record, or contact y...
Resolved! Is there any way to have the Demo data loaded in SPW.
Hello folks, I want to have some demo data for Portfolio Plan creation, is there any way to have the demo data.
How to view operational resource assignments on resource management workspace?
I have created below 2 operational resource assignments for a resource. I am unable to see those in the resource management workspace. Is there something that I am missing? These are the two operational resource assignments that I created. They are c...
Steps to configure EAP planning item Ribbon?
In EAP, is there a configuration to modify the ribbon for planning items similar to modifying the ribbon in CSM? https://www.servicenow.com/docs/bundle/zurich-customer-service-management/page/product[…]er-service-management/task/config-csm-config-ws-...
Setting Actual Start and End Date
I know there are a lot of posts about the Actual Start and End Date on a project task but I'm not sure how to get things working the way I need. What I would like is when a project task is moved to Work in Progress the actual start date is set to the...
Resource Capacity
Hi team,Can we change the resource capacity from FTE to hours at Strategic Planning Workspace.Please see the screenshot below, in the image below, we can see it's displaying number of person(FTE), I want it in hours instead of FTE:- @Namita Mishra Th...
