Hello.Is there any workaround to import a MS Project file into an existing SPM project with tasks? I get below error but wanted to know if there is anything we can do. Error MessageImport Failed. Importing of MS Project file into an existing ServiceN...
In project workspace, planning tab, if I want to add dependency to a project task by selecting the option from the context menu, a right side panel appears where we need to select predecessor task. Now, here if I type the project task number correctl...
Hi All, I want to hide the feedback icon, EAP icon and Resource capacity icon (show on left panel) on strategic planning workspace. Please help me to achieve this. Thanks,Ashutosh
Dear All,I am seeking clarification on a few points related to Investment Funding in ServiceNow SPM:Who is responsible for adding the top-level investment funding budget?Is it possible to increase the budget for an existing investment? If so, who has...
Hi Experts,I have a requirement in Time Management where I need to ensure that users can only submit their Time Cards and Timesheets if exactly 40 unique hrs have time entries.If users submit with less than 40 hrs → Submission should be blocked.If t...
Can someone share some supporting documents to configure Capacity planning for Resource and capacity management in Strategic planning workspace
I appreciate this is something of a subjective issue, but I'd like to get your opionions on this: Given that, in the new (and awesome) project workspace, you can now see the tasks in a Sub-Project in your Project Planning view, when would you use a...
Beyond on-time delivery and budget tracking, what KPIs or metrics have you used in ServiceNow to measure actual business value delivered post-project (e.g. ROI, user satisfaction, reduction in incidents)? Has anyone linked those metrics back into Str...
When resources are shared across multiple programs / portfolios in ServiceNow, how do you manage conflicts or overbookings — especially when estimates shift mid-project? Are there recommended workflows, dashboards, or approval gates to prevent resour...
Has anyone implemented a hybrid delivery model within one Project Portfolio in ServiceNow (i.e. combining Agile-sprint work with Waterfall-style phases)? How did you model that in SPM/PPM, and how did you handle dependencies, tracking and progress re...
What’s the best practice in ServiceNow to maintain a full audit trail of approvals, scope changes, and resource shifts in a multi-phase project — especially when projects span Agile and Waterfall components? Which modules/features (or customizations)...
Please share best practices or tips to handle unplanned scope creep in SPM. projects which can be tracked as a metrics at the end of project.
Anyone know why this occurs? I tried different ways to update the stories theme and epicexactly like the example provided but I still get it wrong.
We recently converted Resource Plans to Resource Assignments and now whenever we try to make a change to the converted Resource Assignments we get this error: Alert level: critical. Resource assignment cannot be created for task with non-attribute r...
Hi Community, We have some SLAs attached to Demand records and the requirement is that Breach time should be displayed on the Demand form. We have been looking at OOTB fields we could potentially use before taking the route of creating a custom field...