Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

SPM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Add new custom field on Create Rate Line.

We are trying to add a new custom field Billing Rate in Rate model Line table and that should be available in Create Rate Line form also while creating a new rate line. But couldn't find from where the page is appearing and not able to add a field.th...

Neha_01 by Tera Contributor
  • 524 Views
  • 2 replies
  • 0 helpfuls

Resolved! CWM Task Assignment notification misleading

We are just starting to use CWM and are noticing that the CWM Task Assignment Notification emails are misleading.  It appears they are going to both the task owner and the assignment group, but the body of the email only addresses the task owner (by ...

Category and Type fields in Demand are sometimes read-only?

According to the documentation here: "The Category and Type fields become read-only when a work entity is created from a demand. If the created work entity is deleted, these fields become editable." I have created a bunch of demands to test and some ...

find_real_file.png

Problem Generating Fiscal Calendar

When I try to Generate a Standard Fiscal Calendar for a client, I get this error if I try to generate fiscal periods for just 2023, "Start Year should be before End Year."I found that the OOTB UI Page used to generate the fiscal calendar uses the fol...

SamuelHomer_0-1676665986194.png

Copying and Pasting Indented Tasks in Planning

Hi, When I copy and paste a group of Parent and Child tasks it loses the indentation and pastes them all at the same level as the task they are being pasted below. Am i doing something wrong? ThanksWoody

Parent Child 1.JPG Parent Child 2.JPG
Woody77 by Tera Contributor
  • 662 Views
  • 2 replies
  • 1 helpfuls

Budget for subprojects

Hello community,quick question, can we create budget for subprojects?In the main project I can see the relateed list for creating a budget but in the subproject it is hidden for some reason.Thanks!

SPM - Idea conversion

Hi all, What happens if an idea turns into a epic, story, improvement initiative and customer project?(demand and project conversion is clear to me) Which is the process that is then triggered for each mentioned conversion?For example for epic or sto...

Resource Capacity

Hello, For the folks with experience in capacity planning and resource management.  Curious to know what is the view that you are using that you are seeing most effective when discussing with senior leadership.  Across the organization or across a fu...

Resource Management Over Allocation

Hello, Very recently, our application stopped over allocating past zero hours if a resource is over allocated.  In the past, the system would display the over allocation in the negative numbers, i.e. -16, -60 hours.  Now, it will stop at 0 and partia...

Using ServiceNOw to bill for IT Services

All, I am from a County Organization that is using the ServiceNow Platform for ITSM and ITBM.  We want to begin billing the various departments in the county for IT services provided.  Are any organizations using ServiceNow to bill for IT Services?  ...

djtaylor by Tera Contributor
  • 5054 Views
  • 7 replies
  • 2 helpfuls