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State definitions for Agile Development Scrums

I can't find any documentation with a set of definitions for the OOB states in Story and Story tasks under Agile development. ServiceNow Docs only shows the default is Draft Other options are: Ready, Work in progress, Ready for testing, Testing, Comp...

Phil32 by Tera Expert
  • 4612 Views
  • 2 replies
  • 1 helpfuls

Resolved! How to collapse/expand all WBS tasks

I am new to the SPM Project Planning module. I want to do the following two things but could not find any documentation or figure out how to do this in the UI on my own. 1. Collapse or expand all WBS rowsIs there a way to automatically collapse or ex...

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KarrieDash by Tera Expert
  • 717 Views
  • 2 replies
  • 2 helpfuls

Resolved! Workspace for Demands

Hello, I would like to ask ServiceNow experts for SPM product, if there is a plan to have for the Demands it's own workspace (to manage them from the creation up to converting it to the e.g. project/epic,..) in order to improve the user experience as...

Alpa82 by Tera Expert
  • 991 Views
  • 1 replies
  • 5 helpfuls

Project workspace shows 0

I have observed that I have a 0 on the project workspace, regardless that I have so many projects under the tab,  what is that supposed to mean ? See attachment 

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lmundere by Kilo Sage
  • 380 Views
  • 2 replies
  • 0 helpfuls

Color coding project workspace

Hi everyone,  is there a logic for the color codes of the ganth chart in the project workspace on the planning tab in section? 

How to create report as per sample data

Hi,I would like to create a report using database view where i've joined three tables. With the data, i would like to populate the record as per sample below. Kindly provide step by step guide to achieve this, as im unable to generate the report as p...

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Resource Availability while allocating showing 0(zero)

Hi Team, I am trying to allocate resource from allocation workbench for a role type resource plan. But for all resource's the availability is showing Zero. Those resource's are not allocated to any resource plan. All are new user's.How to verify why ...

Uma2 by Tera Expert
  • 1424 Views
  • 7 replies
  • 0 helpfuls

Resolved! Issue with ACL for Gantt chart/Planning tab of a project

Dear SPM experts,We are using Xanadu version.In our system, the users with it_project_user role are able to view the projects in read-only mode.However the users with it_project_manager role are getting a message"Loaded grid as read-only due to inval...

Resolved! Can I copy Cost Plans?

In our holding, we have a situation where the same cost is allocated to different companies. We replicate the cost plan and modify only a custom field created for the company and the cost value. Is there the possibility of "Copying" the cost plan and...

basoa by Giga Contributor
  • 627 Views
  • 4 replies
  • 1 helpfuls

How to edit project workspace ?

I have a requirement where i need to some customizations to the project workspace. Change 1: disable 'save as new template' optionChange 2: disable classic project workspace section from left side. please refer to the attachment. highlighted in yello...

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VedhR by Tera Contributor
  • 1039 Views
  • 3 replies
  • 0 helpfuls

New Project Workspace and Checklists

I was working on a new project template and couldn't find a UI element for the Checklist in the New Project Workspace.  Is this not ready yet, or is there another way to create checklists now? Thank you.