Intangible benefits
Dear Community folks, Just checking how do you guys compute Intangible benefits i.e., Non Monetary benefits. How does that compute to Net Present Value in ServiceNow. RegardsAkhila
Forum Posts
How to link a subproject to an existing project within the project workspace
I would like to know how to link a subproject to an existing project within the project workspace.I understand that I can link them by selecting the subproject tab from the following screen and creating a new one, but is it not possible to link them ...
Resolved! Is Business Relationship Manager roles usually taken by Product Owner of Business analyst
Hi Community,According to the SN definition in demand management process, BRM is defined as "The Business Relationship Manager is responsible for maintaining a positive relationship with customers, identifying customer needs and ensuring that the ser...
How to make a field mandatory and apply ui policy in status report
I have a requirement to create a new field in status report in project workspace and field should appear if health is yellow or red.. how to acheive
Project Workspace view for project tasks
Hi Everyone,while accessing the project task form on project workspace, i'm getting an error : i checked and found this :The message - 'This form has not been configured for Workspace. To edit the form, select a different type of record, or contact y...
Resolved! Is there any way to have the Demo data loaded in SPW.
Hello folks, I want to have some demo data for Portfolio Plan creation, is there any way to have the demo data.
How to view operational resource assignments on resource management workspace?
I have created below 2 operational resource assignments for a resource. I am unable to see those in the resource management workspace. Is there something that I am missing? These are the two operational resource assignments that I created. They are c...
Steps to configure EAP planning item Ribbon?
In EAP, is there a configuration to modify the ribbon for planning items similar to modifying the ribbon in CSM? https://www.servicenow.com/docs/bundle/zurich-customer-service-management/page/product[…]er-service-management/task/config-csm-config-ws-...
Setting Actual Start and End Date
I know there are a lot of posts about the Actual Start and End Date on a project task but I'm not sure how to get things working the way I need. What I would like is when a project task is moved to Work in Progress the actual start date is set to the...
Resource Capacity
Hi team,Can we change the resource capacity from FTE to hours at Strategic Planning Workspace.Please see the screenshot below, in the image below, we can see it's displaying number of person(FTE), I want it in hours instead of FTE:- @Namita Mishra Th...
Resolved! For Each Logic In Flow Designer
Hello everyone,I have a field of type List on my Project form that allows selecting multiple managers (users).What I’d like to achieve is:When the project is submitted (or reaches a certain state),An approval request is sent to each manager that was ...
Resource Management Workspace - Group By Filter
Hello, I have a question about the "Group By" filter in the Resource Management Workspace. When I select the group by filters for Primary Role, Primary Skill, or Parent Item, the chart displays "Empty" at the top. When I expand the section, the corre...
Resolved! SPM Portfolio planning missing columns
Hi!I have problem. In Strategic Planning Workspace -> Portfolio Planning -> I choose Planning and two columns that normally been there, disappeared. Program Increment and Feature Type. I cannot add them from Personalize cause there are missing. Does ...
Stories and Sprints - Who is moving my stories?
How do I determine who is moving a story in or out of a sprint? I don't see the change marked in the "notes" section of the story. Am I missing something?
Need to show only active knowledge bases and canconrtibute knowledge bases in the field
Hi , I have requirement as per that I have created a custom field called "u_knowledge_base" in the kb_submission table which is in open submission module. here in the field I have to show only the knowledge bases which are active and the users who ca...