Not able to see SPM plugins on my PDI e.g., Demand Management, PPM etc.
Hi all,I’m not able to see SPM related plugins on my PDI. Can someone please let me know how to get them?
Forum Posts
What is a project class and a customer project?
Hi Community, We're exploring the functionalities brought by the New Project Workspace and this week we updated the plugin to 5.0.0 version in a non prod environment and I noticed that when I go to create a New Project from the New PW I get a new fie...
Add Additional Assignee email on Project Planning Console
Hello,Help appreciated in advance.On a project details page, I can add additional assignee by selecting the target record(user) or by entering their email.But when I got planning console of the project, I can only add the target user searching by the...
Milestone error in Status report
I have marked a phase gate as closed complete, which was also a milestone, with an end date of Jan. 17th. When I am drafting my weekly status report today, under key milestones, it has that phase gate as overdue and not marked complete. How can I co...
Configuring New Project Workspace: remove button & column configuration
Hi SPM Community, I am looking to make some changes in the New Project Workspace and I'm struggling to identify the correct components that drive the behaviour and that require configuring: a. I would like to remove the New button from one of the Rel...
Mandating Request Type field when extending Resource Plans - avoid having 0 effort allocations
Hi Community, I am looking for some best practice advice in the following situation: we're facing some issues in resource plans not getting extended correctly, more precisely users are bypassing the value in the Request type which generates 0 effort ...
Sub-Project vs seperate projects
Hi all,Our organization has been on SPM for about 9 months now.We have situations where we need 2 projects (with different PMs) from the same demand and the projects are related but independent of one another. We're discussing sub-projects vs creatin...
Resolved! Capacity of scrum teams on EAP (Enterprise Agile Planning)
Hi community, I would like to configure capacity points for each scrum team on EAP. However, it seems there is no function to do it. On planning board, I can see capacity utilized but "-" is shown. If I configure capacity points, something percen...
SPM Demand Management - update on the scoring
Hi there, In the demand management, how do I update the logic on how the demands are being scored. Let's say I want to score a certain demand or project in terms of how the project can impact the security or other parameters?
UI Action: Copy Test Plan - Add two fields 'Assigned to' and 'Priority' to Test Cases copied?
Hey ServiceNow Gurus - I am looking for an easy way to include two fields - 'Assigned to' and 'Priority' at the TEST CASE level, when I use 'Copy Test Plan'. Digging through the script include - tm_AjaxProcessor and I really don't want to break any...
Understanding and Customizing Duplicate Timecard Detection
When duplicate timecards are detected in ServiceNow, the system provides a warning and allows merging them unless they are in Processed, Approved, or Recalled states. Duplicate detection works by comparing values in key fields like:Short DescriptionS...
Inquiry: Adding Task Types on the Time Sheet Portal
Inquiry: Task Types Visibility on the Time Sheet PortalOn the Time Sheet Portal, only specific task types such as stories, projects, incidents, and project tasks are visible, while others are not. Where is it defined which task types should be visibl...
How to disable Export to PPT button based on project type on PPM Project status report link form ?
How to disable Export to PPT button based on project type on PPM Project status report link form ? kindly find the attachement.
Creating a diagrammatic view of linked stories in Agile development module.
Hi Folks,As part of creating stories for servicenow implementation for a life sciences client, i would like to be able to easily view the relationships between linked stories in a diagrammatic view. To link a story current am using Prerequisite stori...
Resolved! Why creating an project or demand in the core tables do not create planning item for APW
Hi Experts, We integrated APW with Agile and PPM 2.0, and when creating a project planning item/ demand planning item, it creates a record in the project/demand table. However, I'm noticing that vice versa, creating a record in project/demand table ...
