Can you assign multiple resources to a single task? (i.e. for ongoing weekly meeting)
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11-23-2015 12:33 PM
We are looking at the differences between our current integrated Project Management and Resource Capacity planning system and noticed that in ServiceNow that only one resource can be assigned to a task, At this time in our current system we can make a task for an item, like a weekly meeting, to allow resources to charge there time for the duratio of the project. Can this also be done in SN?
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11-16-2016 07:39 AM
How are you doing approvals? As far as I know we are not shipping any approval functionality for time cards till Istanbul.
So you may have to review your implementation why it is happening like that
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11-16-2016 07:53 AM
we have made our Functional Manager timecard_admins and they have a filter for personnel assigned to them that they review on a weekly basis. They manually set each time card to approved or rejected. Can be pretty time consuming.
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11-16-2016 08:23 AM
Ok so the redundant time cards which you see after approval - whom are they assigned? what is the task in them? do people enter time in them?
Do you think there is a bug where we are creating duplicate time cards?
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11-17-2016 04:53 AM
The approved timecards I see after approval get assigned to me. They are all project tasks. Typically from a project I had setup but the project tasks themselves are not assigned to me. These time cards have 0 time on them. So I end up with some times over a hundred time cards with no time on them that I have submit for approval to my boss.
I believe it only does this for ones that I was the creator of the project task and the approver of the time card. Those are the only ones I see that get a time card created for me with no time on them. which I don't think should be happening other then the original time the project task is created for the time it took to set up the task.
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10-13-2017 08:51 AM
We are using the PPM solution with the Jakarta release. My problem is when my PM's are building a schedule in Planning Console it doesn't give them the ability to add multiple resources to a single task. Example "Create Requirements" task needs multiple resources to work on it. How do I get around this?
