Forum Posts
How can i complete CSA certification at free of cost?
I have completed all necessary learning for CSA exam. Now when i try to schedule an exam it is asking for $300 or 300 learning credits. I am a student and not associated with any company. Please suggest how to get a free voucher.
Activate Data Privacy plugin on PDI
Hi community, Is anyone know how to activate Data Privacy plugin (com.glide.data_privacy) on personal developer instance?The official documentation mentioned "With Tokyo patch 3 or later, administrators can activate the data privacy plugin (com.glide...
Resolved! Difference between Closed Complete, Closed Incomplete, and Closed Skipped states in Request module
Hi,Can anyone provide some context in how the Closed Complete, Closed Incomplete, and Closed Skipped states are used for Request Item and Catalog Task?For example, I have tried putting together the following diagram for Request Item:But I am not conf...
Missing resources for Servicenow administration fundamentals course materials (english)
Hi Team, I am new to servicenow and hence I wanted to proceed with ServiceNow administration fundaments course materials. I got the ebook which has link to download resources. But when I click the link, I get error as "Sorry, the link has expired.Th...
Reference field Record preview problem - slow in SOW
Repost from Inc Mngt forum -- didn't get any response there.I have noticed that the record preview for the "caller" reference field in my instance is not loading right away or sometimes not at all, in SOW. I thought that it might be a client script o...
ServiceNow API connection to Azure Synapse Analytics
Hi all, Im looking for some advice please. We are trying to connect our ServiceNow instance with Azure Synapse Analytics. We have created a user within the SN instance and added the following roles: personalize_dictionaryitilrest_api_explorer_ _ _ _ ...
Need HRSD lab Manual
Anybody have HRSD lab manual or HRSD real world projects/ scenarios?Please share here, It will help me.
Resolved! Adding users to the "Conditional Script Writer" group
When I upgraded to Zurich, several users were added to the "Conditional Script Writer" group.After some research, I found that script developers must belong to this group.However, I couldn't find a function that automatically assigns users to this gr...
Resolved! CSA mock questions
Hello, Can anyone suggest a few website where i can take mock test for the CSA exam.
CSA certification/mock test
I would like to know if there are any free vouchers available for the CSA exam and any links for mock tests?
Newbie here looking for recommendations
Hello all, I'm the epitome of gen-x breaking into tech with practically zero experience. I want to utilize servicenow to learn and get certified, but I'm not sure which career path is best for me. I am a former firefighter and currently a professiona...
Deploy Agentic AI facing problem and need to enhance with more accuracy
I’ve been experimenting with Agentic AI to deploy a custom project on ServiceNow using strong, structured prompts — exactly as ServiceNow recommends. The AI did generate multiple code files and attempted several deployment approaches automatically, b...
New Exam Registration
Does anyone have the step-by-step instructions for taking an exam on the new exa platform?
How to display Application Scope and Update Set in banner?
Currently, I have a banner enabled via glide.ui.next_experience.instance_tools_disabled. However, I have seen others that had the app scope and update set inline with the rest of the top banner. Does anyone know how to accomplish this?
