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Forum Posts

How to conduct a traffic congestion test

I want to conduct performance tests on an instance under heavy traffic, but it's difficult to have 100 people accessing and operating it simultaneously.Is it possible that performance will degrade under heavy traffic?I'm having trouble finding inform...

bonsai by Mega Sage
  • 777 Views
  • 2 replies
  • 0 helpfuls

My ServiceNow Support is locked

Please let me know how to unlock ServiceNow Support. After I login when I click on "ServiceNow Support" I get this message " Your account is locked out. Please contact your system administrator".Thanks.

SeyedN by Kilo Contributor
  • 406 Views
  • 1 replies
  • 0 helpfuls

Need to create a report with specific dates

Hello Community, I need your help with the following requirement:I am creating a report for a specific table but in this report i need to show only those records which were created from 21st of last months to 20th of the current month. This report wi...

Community Alums by Community Alums  
  • 1588 Views
  • 6 replies
  • 0 helpfuls

After CSA certification

I have recently completed my CSA certification. And I don't want to go much deep in coding, which Servicenow role will you suggest for me?

shwetabhard by Tera Contributor
  • 1358 Views
  • 4 replies
  • 2 helpfuls

Resolved! Regarding SSO login using an M365 account

I plan to implement SSO login using M365 users, following the instructions in the article below.If I configure it according to this article, will I be automatically logged in when I access the ServiceNow instance URL as an M365 user? https://learn.mi...

bonsai by Mega Sage
  • 1552 Views
  • 4 replies
  • 3 helpfuls

Resolved! Adjusting list information on my task screen

I want to display the field values ​​of requested items in the list on my task screen.I'd like to implement this without customizing the widget; is this possible?I'd like to know where to make the adjustments. 

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bonsai by Mega Sage
  • 1175 Views
  • 5 replies
  • 1 helpfuls

How to measure the time taken for screen transitions

I'm planning to measure the time taken for screen transitions during non-functional requirements testing.I considered looking at the "LCP" value in the browser's developer tools performance, but I couldn't measure it when transitioning screens on the...

bonsai by Mega Sage
  • 673 Views
  • 1 replies
  • 0 helpfuls

Resolved! ServiceNow CSA — Career Paths & Real-World Advice

Hello everyone,My career background is primarily in consulting and professional services, including management consulting, change management, advisory work, and strategy. I’m at a point where I’m ready to make a career shift and add a more technical ...

KofiS by Tera Contributor
  • 4876 Views
  • 12 replies
  • 6 helpfuls

Notification Does Not Trigger As Expected

Greetings everyone,Please assist, I have create a notification which I want to trigger when a demand record is created or assigned to field changes. I can't figure out on why the notification only triggers on update but not on insert. Please check th...

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Kamva by Giga Guru
  • 1245 Views
  • 11 replies
  • 1 helpfuls

CSA Instance

I've started to study the for CSA exam but i cant reach out to instance to make hands-on experience what is you suggestion instead.

reza3 by Tera Contributor
  • 923 Views
  • 6 replies
  • 3 helpfuls