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Greetings All

My first post.This is an exciting time with a great platformLooking forward to this engagement  Cheers All

Lloyd_Laing by Tera Contributor
  • 516 Views
  • 4 replies
  • 0 helpfuls

Resolved! Mailscript for Notification coding help required

Upfront my grasp of Glide and coding in general is rudimentary and working on being more proficient but it's a challenge.  What I am trying to do is display specific variables based on the Approver's ID.  This mail script is called by a notification ...

ChrisWing by Mega Guru
  • 1035 Views
  • 5 replies
  • 1 helpfuls

Unable to Use Analytics Q&A – Getting Error

I am new here and was trying my hand at Analytics Q&A in the Report Designer, but it has been showing an error since this morning. I’m not sure if something is wrong with the instance or if I am doing something incorrectly.Error - "Oops! Something we...

HarshalR by Tera Contributor
  • 550 Views
  • 2 replies
  • 0 helpfuls

Resolved! How to remove graphic when no records found

Our support desk uses a dashboard to access and update their incidents.  When no incidents are available in a particular queue the widget defaults to an image with the caption No Records to Display (see below) Is there a way to remove that default im...

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Meshia by Kilo Guru
  • 1457 Views
  • 2 replies
  • 0 helpfuls

CSA Test

Been working in ServiceNow since 2018 and just went through the CSA course but unfortunately I have failed all 4 test. I now need to go through the whole course again and I am having trouble figuring out how to reset the CSA course. Any help would be...

chadwickp by Kilo Contributor
  • 836 Views
  • 5 replies
  • 0 helpfuls

Resolved! unable to wake an instance

I tried waking a newly generated instance, it moves to restarting and stays like that for an hour and after that it moves to paused. Do we need to terminate older instances that we no longer use? I have an existing instance from welcome to service no...

CSA TEST

 I am registered and about to schedule my test. I was curious what you guys used that you found helped prepared you best for this test.

MrEthics by Kilo Contributor
  • 1433 Views
  • 12 replies
  • 6 helpfuls