I'm Dabeer Ahmed, an enthusiastic professional with 14+ years of experience in ServiceNow. Seeking to deepen my expertise, I'm interested in enrolling in advanced level learning programs. I've heard that ServiceNow offers learning credits to access t...
Hi all clever people. I want to extract a list of " affected locations " for every open incident. Can someone please assist? Many thanks Raj
Is someone able to confirm my understanding please? If I haven't got this right, then could you provide a business relatable example that's easy to understand please? A service commitment is a promise between a provider and a customer. For example, w...
Hello SysAdmins, Do you allow your end users such as requestors to access the Native UI? Or are all requestors directed to use the Service Portal/Employee Center? And Native UI is mainly used by the fulfillers/developers?
Hello,I have a request to set the Featured Articles widget to order alphabetically. So far this is the HTML I updated. <div class="kb-article-list"><sp-widget widget="::c.data.template"></sp-widget><div role="listitem" ng-repeat="kb_article in data....
Hello experts, I have a URL type field on a form and I am setting up the URL dynamically from the workflow.Is there a chance like, once the user clicks on the url link, then the link has to be disappeared.Because once the user clicks the link, the ac...
Dear SME'sI have added a new incident state under the Incident status. Ex: I created an incident state called: Vendor Pending While doing My Work filters on the TASK table and My Work module, I couldn't see the new State. Please help me with this.
Hello All, In the workflow, after a task completion, I am creating a record in a change request table, So, can someone tell me how to navigate the user to the created change request. Because he then goes to the form and clicks on Request approval. R...
Hi Folks, I'm new to ServiceNow and have completed the theoretical course (Full admin course from SAASWITHSERVICENOW) which is a good course available on Youtube now I want to practice some tasks on Instance. Could anyone please share the screenshot ...
I know how to list all of the system Definition tables. I want to list only the tables the belong to a particular application scope. How can I do this?
Hello all,I've been working on this issue for a bit and am running into a wall. the issue is that I have Duplicate "Request approval" email notifications being triggered when a request is submitted for approval. (see snapshot)
hi I noticed in my PDI that the knowledge article content shows the "revised by" for some roles and "authored by" for other roles. In my companys instance it always shows the "revised by" and I believe that we have an OOTB instance of the widget. I...
Need help to find Discovery Schedule job name.
When copying a Change Request from an existing one, it is also copying the change tasks from the original CR. How do I copy the Change Request without getting the Change tasks automatically getting populated too, at the time of creation? Please sugge...
