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CSA

what module do you use to access the report that are available to you?self-service> my reportsreports> overviewreport's> home pagereport's> view/run wrong self-service> my dashboards

RoshaniB by Tera Contributor
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  • 6 replies
  • 3 helpfuls

CSA

tables can be characterized in multiple ways. which of this combination is impossible? choose 2 answers? custom and core customer and child base and parent custom and parent core and base child and corecustom and base parent and child 

RoshaniB by Tera Contributor
  • 271 Views
  • 3 replies
  • 0 helpfuls

Resolved! ITSM Simulator Lab

Hello, Hoping someone can point me in the right direction for this lab I'm going crazy: Change approvers should have all necessary information on the change request at the time of submission, including:   - Requested by   - Configuration item   - Imp...

cjv by Tera Expert
  • 2035 Views
  • 7 replies
  • 3 helpfuls