I'm hoping someone from the ServiceNow, Certification team, or anyone who's had a similar experience, can offer some advice. Almost 4 weeks ago, my Data Foundations exam was prematurely terminated by the proctor due to what I believe was an unfair de...
Hello,I am seeking help regarding my CSA Exam-I, which was incorrectly terminated on 27 June.During the exam, I was not using my phone. My phone was kept outside the examination area and was not accessible to me. While I was reading a question that a...
Hello ServiceNow Certification Support, I successfully passed the ServiceNow Certified System Administrator (CSA) exam on July 21, 2026.My certification is visible in my Now Learning profile, and I have already claimed my Credly badge. However, I can...
Hello ServiceNow Community, I would really appreciate some guidance from experienced ServiceNow professionals.I have over 15 years of experience in business development, business operations, client relationship management, account management, and onl...
I have made the payment on 22 Jul 2026 for ServiceNow CSA exam and it is still showing 'Payment Pending' though funds are already taken out of my bank account. I have raised ticket at help centre but no response from them yet. Any recommendations o...
Today I paid the fees for CAD certification I received a invoice in my mail and when I try to schedule the exam it is again asking to register. And the payment pending is still showing in the register window
Hello ServiceNow Community,I am a final-year Computer Science student and recently attempted the ServiceNow Certified System Administrator (CSA) exam using a RiseUp voucher. Unfortunately, I did not pass on my first attempt.I am highly motivated to c...
Warning to anyone booking a ServiceNow exam, the booking system will happily let you book a slot you cannot possibly recover from, and support will not help you.I'm posting this as both a heads-up and a genuine question, has anyone else had this expe...
Hello Community,I raised a support case with ServiceNow University/Now Learning some time ago, but I have not received any updates.Unfortunately, I do not have the option to add escalation members to the case, and I am also unsure whom to contact for...
Hello,my role are correct but the validation is failed.Please help me.
Dear ServiceNow Certification Team,I hope you are doing well.I recently attempted the ServiceNow Certified Application Developer (CAD) certification exam. Unfortunately, I did not pass.I am a student, and paying the examination fee again is financial...
Hello! I am currently completing the course ServiceNow Administration Fundamentals - On Demand (Course) / Instance configuration (Content) and completing the lab 2.1.1, Section 3: Update Browser tab label I am trying to change the Browser Tab Title, ...
"Dear servicenow community,I'm writing to request a review of my exam suspension due to alleged proctoring issues. Despite following guidelines, my exam was suspended. I'd appreciate it if you could review the video footage again and provide specific...
I'll be giving my CSA exam this week, I've prepared well enough, I've gone through so many CSA dumps as well and practice so many mcq's, I also have some hands on experience working with servicenow.Any suggestion or any tips for my exam or any area w...
Good day. I have a question, I've just started a new position with a ServiceNow partner, but I have my CSA that I did in my personal account, I would love to use it to do the next certifications with my business account. Also if in the future I chang...