I have a date variable on a request item ( start date of new hire ). I would like the due date of the item to be updated when this field is populated. Any ideas on scripting or how I could accomplish this? I basically want this item complete by the t...
VTB? Visual Task BoardsHow to change an existing Flexible Board into a Guided Board?With out re-creating.How do I do this?
How do i receive CEUs or PDUs for attending Knowledge 14 or Service Now Classroom or Online Training
So I've got myself registered to take the Developer exam this year at K15, however, I have no clue as to the depth and range that the exam will cover. SN provides a blueprint of what to focus on for the Admin exam but, what's the scope of the Develop...
Hi all,I wanted to know what type of a Job Title would be adequate for a ServiceNow admin.So if you are involved with development, deployment, improvement, maintenance and support of the tool.ServiceNow Admin is just too "tool-specific" and ITSM Admi...
i want to use this for loop inside a jelly tag....... <g:evaluate>var counter=12;var PageCount=50 </g:evaluate> <j:while test="${counter lt; PageCount}"> .................................................. this is not working...... any idea??
Hu All, I'm working in Eureka. I've a URL type field on incident form. But, that URL type field takes one URL only. But, I need to add two URL's in the URL type field and it should display as one by one. For Example, I've two URLs: 1- https://www....
on KB Article orm there are 2 drop down1- topic2- Categorythere are several topics and HR is one of them, i have to add CRS LEARNS as a category for topic HR, but when i am adding CRS LEARNS as category from PERSONALISED CHOICES, its added but not ap...
Has anyone got around this issue... A user adds multiple items to their cart in ESS - the 'Requested for' field for each item is set different (e.g. a PA logging two tickets for members in her team). The REQ and all RITMs log with the 'Requested fo...
We have created a field for 'u_disable_opening_notification' on the REQ form and have also created this same field as a variable on RITMs.This is a yes/no answer and needs to be transferred from the RITM variable to the parent request.We have created...
Scenario: I have different countries sharing an assignment group for ERP support; we keep their tasks separated based on location. What I am trying to figure out is how do others in the same situation handle escalation within the same assignment grou...
Hi,I have created the report with these conditions.Table: IncidentType: Bar ChartGroup By: Assignment GroupAggregation: CountChart Size: SmallDisplay Grid: Ticked (YES)Other Threshold: Show allShow empty columns: Ticked (Yes) Filter conditions:Assig...
then i have check the below condition in the BR gs.getUser().isMemberOf('itil') && current.assignment_group==''servicenow admin" here how i can check whether the user is member of 'itil' by using the tables like incident or change request or serv...
I am sure everyone allows their Approvers to delegate their approvals in ServiceNow. My query is.... What prevents a user from submitting a service request, and approving it for themselves if their Manager has delegated approval to them?
Hi, I am facing a problem with List Collector(Slush Bucket). Problem is of restricting what values that should be displayed in the List collector(slush bucket) field.I have constructed a service catalog item, in which there is a variable of type Lis...
